E-Commerce DC Operations Manager

Isilumko Staffing; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics management firm is seeking a Distribution Centre Operations Manager in Johannesburg. This role requires strong leadership to manage all operations within a distribution center, ensuring timely delivery while maintaining quality and compliance standards. Ideal candidates will have 5–8 years of E-Commerce logistics experience and a tertiary qualification in Logistics or Supply Chain. The role includes optimizing operational efficiency and overseeing a team in a fast-paced environment.

Qualifications

• 5–8 years of experience in logistics or distribution center operations, specifically E-Commerce.
• Proven track record in managing teams in a fast-paced, deadline-driven environment.
• In-depth knowledge of distribution operations and relevant legislation.

Responsibilities

• Manage and oversee all operations of the distribution center.
• Develop and implement operational plans aligned with the business strategy and goals.
• Optimize efficiency and monitor performance metrics.
• Build and maintain relationships with stakeholders.

Skills

Strong planning and organizational skills

Excellent communication (verbal & written)

Resilient

Attention to detail and results-driven mindset

Strong negotiation and problem-solving abilities

Ability to manage performance and facilitate change

Solid business and commercial understanding

Project and process management expertise

Education

Tertiary qualification in Logistics, Supply Chain Management, or a related field

Tools

Logistics systems

Microsoft Office suite

Job description

Are you a strategic, resilient, hands‑on leader with a passion for logistics and operational excellence? We are looking for a Distribution Centre Operations Manager to join our client team and take charge of managing the distribution center to deliver on time, in full, safely, and in line with quality and customer expectations.

Purpose of the Role

To manage and oversee all operations of the distribution center, ensuring timely delivery aligned with customer requirements while maintaining compliance with safety and quality regulations.

Key Responsibilities

• Develop and implement operational plans in line with business strategy, goals, and budgets.
• Oversee all distribution systems, processes, and standard operating procedures, ensuring compliance and continuous improvement.
• Optimize efficiency, productivity, and value across all operational areas.
• Monitor and report on Service Level Agreements (SLAs) and performance metrics.
• Lead financial planning, budgeting, and forecasting for the distribution center.
• Build and maintain strong relationships with stakeholders – customers, suppliers, and employees.
• Manage daily operations, including staffing and scheduling to ensure optimal productivity.
• Produce and present operational and management reports.
• Ensure quality standards are met and customer satisfaction remains high.
• Monitor stock accuracy and implement effective stock control systems.
• Drive continuous improvement and innovation in systems and processes.
• Identify risks and implement strategies to mitigate them.
• Stay up to date with modern, world‑class distribution practices.

Minimum Requirements

Qualification:

• Tertiary qualification in Logistics, Supply Chain Management, or a related field.

Experience:

• 5–8 years of experience in logistics or distribution center operations, only E‑Commerce experience (must be clear in the CV)
• Proven track record in managing teams in a fast‑paced, deadline‑driven environment.

Competencies:

• In-depth knowledge of distribution operations and relevant legislation (Health & Safety, labor laws).
• Proficiency in logistics systems and Microsoft Office suite or equivalent.

Skills & Attributes

• Strong planning and organizational skills
• Excellent communication (verbal & written)
• Resilient
• Attention to detail and results‑driven mindset
• Strong negotiation and problem‑solving abilities
• Ability to manage performance and facilitate change
• Solid business and commercial understanding
• Project and process management expertise

If you’re a logistics professional ready to lead with purpose and drive operational excellence, we want to hear from you.

Apply now by submitting your CV and cover letter to [e-mail]