Dutch QA Lead – BPO Quality (Onsite, Cape Town)

Black Pen Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Dutch Speaking Quality Assessor in Cape Town. The role involves conducting quality checks, providing insights, and ensuring high standards of quality are exceeded. The ideal candidates will possess Dutch communication skills and a solid background in quality assurance. Candidates should be comfortable in high-pressure environments and have strong leadership abilities. This full-time position offers an opportunity to excel in a dynamic BPO environment with a focus on quality.

Qualifications

• Must communicate proficiently in Dutch.
• Quality background is essential.
• Strong communication skills to impart knowledge and information.

Responsibilities

• Conduct quality checks and monitoring.
• Provide insights into trends and present findings.
• Ensure high standards in quality are met and exceeded.

Skills

Dutch communication proficiency

Quality background

Customer service orientation

Leadership experience

Job description

A leading recruitment agency is seeking a Dutch Speaking Quality Assessor in Cape Town. The role involves conducting quality checks, providing insights, and ensuring high standards of quality are exceeded. The ideal candidates will possess Dutch communication skills and a solid background in quality assurance. Candidates should be comfortable in high-pressure environments and have strong leadership abilities. This full-time position offers an opportunity to excel in a dynamic BPO environment with a focus on quality.