Dispatch Supervisor (Warehouse)

Tailormade Solution; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic logistics company based in Durban is seeking a Dispatch Supervisor to manage daily dispatch operations in their warehouse. The ideal candidate will have at least 2-3 years of experience in warehouse dispatch supervision, strong leadership skills, and excellent knowledge of dispatch processes. Responsibilities include supervising dispatch staff, ensuring accurate order dispatch, and implementing process improvements for efficiency. This role is perfect for detail-oriented individuals who can thrive under pressure.

Qualifications

• Minimum 2–3 years’ experience in warehouse dispatch supervision.
• Strong knowledge of dispatch processes and warehouse operations.
• Ability to work under pressure and meet strict deadlines.

Responsibilities

• Supervise and coordinate daily dispatch operations.
• Ensure all orders are picked, packed, and dispatched accurately.
• Implement process improvements to optimize dispatch efficiency.

Skills

Leadership

Communication

Attention to detail

Problem-solving

Computer literacy

Education

Grade 12 (Matric)

Logistics/Warehouse qualification

Tools

MS Office

WMS systems

Job description

Overview

We are seeking a highly organized, proactive, and experienced Dispatch Supervisor to join our dynamic warehouse team based in Pinetown, Durban. The ideal candidate will oversee all dispatch operations, ensuring accurate, efficient, and timely distribution of goods.

Responsibilities

• Supervise and coordinate daily dispatch operations.
• Ensure all orders are picked, packed, and dispatched accurately and on time.
• Manage dispatch staff, including training, scheduling, and performance monitoring.
• Maintain high standards of housekeeping and safety in the dispatch area.
• Monitor stock movement, order processing, and documentation accuracy.
• Oversee route planning, loading, and vehicle dispatching.
• Work closely with Warehouse Supervisors, Drivers, and Customer Service to resolve issues.
• Ensure all PODs are received, checked, and submitted on time.
• Conduct regular reporting on dispatch performance, delays, and improvements.
• Implement process improvements to optimize dispatch efficiency.

Qualifications

• Grade 12 (Matric) required, logistics/warehouse qualification is an advantage.
• Minimum 2–3 years’ experience in warehouse dispatch supervision.
• Strong leadership and communication skills.
• Excellent knowledge of dispatch processes and warehouse operations.
• Computer literacy (MS Office, WMS systems).
• Ability to work under pressure and meet strict deadlines.
• Strong attention to detail and problem-solving abilities.

Interested candidates can send their CV to: [e-mail]