Director, Workforce Optimization & Service Levels

Exl; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A leading business services company is seeking a Senior Executive for Workforce Management in Johannesburg. This role, at the Director level, involves managing intra-day processes and achieving business service level objectives efficiently. The executive will also be responsible for creating and managing reports for both internal and external stakeholders. This position offers a full-time employment opportunity in a dynamic business development environment.

Responsibilities

• Manage intra-day processes for operations located in Cape Town, South Africa.
• Achieve business service level objectives efficiently.
• Create and manage reports for internal and external customers.

Job description

A leading business services company is seeking a Senior Executive for Workforce Management in Johannesburg. This role, at the Director level, involves managing intra-day processes and achieving business service level objectives efficiently. The executive will also be responsible for creating and managing reports for both internal and external stakeholders. This position offers a full-time employment opportunity in a dynamic business development environment.