Director, Workforce Optimization & Service Levels

Exl; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A leading business services company is looking for a Senior Executive – Workforce Management in Cape Town, South Africa. The ideal candidate will oversee intra-day processes, ensuring business service level objectives are met efficiently. Responsibilities include creating and managing reports for internal and external customers. This full-time position is ideal for a Director-level individual focused on business development and sales.

Responsibilities

• Manage intra-day processes for operations located in Cape Town, South Africa.
• Achieve business service level objectives efficiently.
• Create and manage reports for internal and external customers.

Job description

A leading business services company is looking for a Senior Executive – Workforce Management in Cape Town, South Africa. The ideal candidate will oversee intra-day processes, ensuring business service level objectives are met efficiently. Responsibilities include creating and managing reports for internal and external customers. This full-time position is ideal for a Director-level individual focused on business development and sales.