DIRECTOR - BENEFICIARY RELATIONS MANAGEMENT

Department of Human Settlements; Gauteng; On-site; ZAR 1,267,000; Full time

Job summary

A government department managing housing is seeking a Director of Beneficiary Relations Management to efficiently manage the National Housing Needs Register and provide guidance on housing policies. The role requires significant experience in beneficiary management and related leadership skills. The ideal candidate will oversee subsidy administration and ensure adherence to allocation policies, contributing to effective housing solutions in South Africa.

Qualifications

• Minimum of 5 years’ experience in Beneficiary Management at Middle/Senior Management level.
• Possession of a Pre-Entry Certificate for SMS.
• Possession of a valid driver’s license.

Responsibilities

• Manage and coordinate the implementation of the National Housing Needs Register.
• Provide guidance to municipalities on beneficiary lists and Housing Policy.
• Manage the implementation of Beneficiary and Subsidy administration.

Skills

Budgeting Skills

Financial Management

Strategic Capacity and Leadership

Programme and Project Management

Change Management

Education

Matric plus an undergraduate qualification (NQF level 7)

Job description

Overview

DIRECTOR - BENEFICIARY RELATIONS MANAGEMENT

• Reference Number : refs/023324
• Directorate : BENEFICIARY MANAGEMENT
• Number of Posts : 1
• Package : R 1 266 714.00 per annum (All-inclusive package)

Requirements

• A Matric plus an undergraduate qualification (NQF level 7) as recognized by SAQA in Public Administration/Public Management. A minimum of 5 years’ relevant experience in Beneficiary Management at Middle/Senior Management level. Possession of a Pre-Entry Certificate for SMS. Possession of a valid driver’s license. The candidate should have knowledge of In–depth knowledge of the National Housing Code and Housing Policy; Knowledge HSS Portal; Knowledge of Programme and Project management. COMPETENCIES & SKILLS: Budgeting Skills; Financial Management. Strategic Capacity and Leadership. Programme and Project Management. Change Management. PERSONAL ATTRIBUTES: Good written and verbal communication skills. Self-motivated. Work well under pressure. Good Interpersonal skills. Reliable and Responsible. Positive attitude

Duties

• Manage and coordinate the implementation of the National Housing Needs Register (NHNR) by ensuring effective and efficient customer registration of all housing needs applicants. Provide guidance and advice to municipalities and project managers on the beneficiary list as derived from Housing Policy and Housing Subsidy System (HSS). Manage and monitor the implementation of Beneficiary and Subsidy administration. Manage and oversee the allocation of completed and quality assured houses. Ensures that the allocation policy of houses is adhered to. Management of business-unit.

Notes

• No late applications will be considered. No faxed or emailed applications will be accepted. The Gauteng Department of Human Settlements promotes equal opportunity and aims to implement affirmative action measures to address the disadvantages in employment. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the department’s equity plan. Candidates whose appointment will promote representativity in terms of race, disability, youth & gender will receive preference. Whites, Indians, Coloureds and Persons with disabilities are encouraged to apply. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Applications should be submitted strictly online at http://professionaljobcentre.gpg.gov.za and it should be accompanied by a new Z83 and a comprehensive Curriculum Vitae (CV) only. Certified copies of qualifications, Identity and valid driver’s license (where driving/travelling is an inherent requirement of the job) will be limited to shortlisted candidates only. Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. For all SMS positions, the successful completion of the Public Service Senior Management Leadership Programme as endorsed by the National School of Government and the Pre-entry SMS certificate must be submitted prior to appointment. For more details on the pre-entry course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/. Following the interview and exercise, the selection panel will recommend candidates to attend a generic management competency assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments). The competency assessment will be testing generic management and development for SMS posts. The Department reserves the right not to make appointment(s) to the advertised post(s).

Employer : Department of Human Settlements

Location : SEDIBENG REGION

Closing Date : 10-10-2025

Criteria Questions

1. Do you have a Matric plus an undergraduate qualification (NQF level 7) as recognized by SAQA in Public Administration/Public Management?
2. Do you have a minimum of 5 years’ relevant experience in Beneficiary Management at Middle/Senior Management level?
3. Are you in possession of a Pre-Entry Certificate for SMS?
4. Are you in possession of a valid SA drivers license?

Please Notes

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.