Deputy Unit Manager M / W

Newrest; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading catering company in Johannesburg is looking for a Deputy Unit Manager. This role involves managing inflight operations, ensuring service quality, and optimizing financial goals. Candidates should have at least 3 years of experience in the inflight catering sector and demonstrate effective leadership and communication skills. Proficiency in English is required, while knowledge of a second language is an advantage. The position promises a full-time contract with opportunities for professional growth.

Qualifications

• Minimum 3 years' experience in the inflight catering sector.
• Proven skills in HR, finance, and cost management.
• Fluency in English; a second language is a plus.

Responsibilities

• Manage all tasks related to the inflight unit.
• Ensure quality service and respect commitments.
• Optimize financial goals with unit manager's assistance.
• Implement group strategy for turnover growth.
• Enhance continuous improvement processes in the unit.
• Audit work methods and identify improvements.
• Maintain unit cleanliness and manage repairs.
• Oversee human resources management.
• Ensure compliance with group procedures and standards.

Skills

Finance management

Customer relations

Team leadership

Quality assurance

Operational management

Commercial awareness

Fluent English

Computer skills

Job description

Deputy Unit Manager M/W – Newrest, Johannesburg, Gauteng, South Africa

Join to apply for the Deputy Unit Manager M/W role at Newrest. In order to support the group's growth, we are building a talent pool for key positions in high‑potential units.

Responsibilities

• Assume all tasks related to the management of the inflight unit – monitoring operations, financial management, customer relations, and team animation – under the supervision of the Unit Manager.
• Guarantee the level of quality of the services Newrest provides to its customers and ensure the respect of Newrest's commitments to its customers.
• Optimize financial goals, with the assistance of the Unit Manager.
• Implement the group's strategy to achieve turnover growth in line with the development of set objectives.
• Steer the continuous improvement process of the unit.
• Identify activities with no added value that must be eliminated, carry out audits on work methods and procedures, detect problems, outline the most problematic, and encourage the implementation of corrective actions.
• Ensure the quality of relationships with all authorities, service providers, and internal and external contacts of the unit.
• Ensure that production, organization, verification of figures and forecasts, and run smoothly.
• Be responsible for the maintenance and cleanliness of the unit and ensure all repairs are effectively and efficiently carried out.
• Optimize human resources management and maintain productivity ratios in line with group standards.
• Maintain a good social climate and ensure respect for the agreements as well as the regulations in force.
• Ensure the application of the group procedures and standards (sales, operations, finance, purchase, QHSE...).

Qualifications

• An operational profile with 3 years' experience minimum, in inflight catering sector preferably.
• Proven skills in finance, cost management, QHSE, and HR.
• Commercial awareness.
• Charisma and leadership to lead local teams.
• Hands‑on personality.
• English fluent; the use of a second language is appreciated (French or Spanish).
• Excellent computer skills (Office Suite).

About Newrest

Specialist in out‑of‑home catering in 53 countries and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi‑sector catering. Our 60, committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

Senior Level: Director
Employment Type: Full‑time
Job Function: Other
Industry: Food and Beverage Services
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