Deputy Store Manager- Hillfox

adidas Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global sportswear leader is seeking a Deputy Store Manager for its Johannesburg location. In this role, you will assist in achieving sales and profitability goals by training staff, overseeing daily operations, and ensuring compliance with company policies. Candidates should have a high school diploma and at least two years of retail management experience. Excellent communication skills, customer service capabilities, and proficiency in tools like MS Word and Excel are essential. This position offers a chance to develop your career in a leading retail environment.

Qualifications

• High school diploma and 2 years of retail management experience required.
• Ability to communicate effectively in English, both written and oral required.
• Excellent verbal and written communication skills are necessary.

Responsibilities

• Support the Store Manager by implementing staff structure.
• Evaluate employees’ performance daily.
• Maintain confidentiality of store operating information.
• Resolve customer complaints efficiently.

Skills

Customer service skills

Ability to write routine reports

Communication skills

Ability to interpret documents

Mathematical skills

Ability to supervise others

Education

High school diploma

2 years retail management experience

Tools

MS Word

Excel

Outlook

Point of sale systems

Job description

Job title : Deputy Store Manager- Hillfox

Job Location : Gauteng, Johannesburg

Deadline : December 28, 2025

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JOBPURPOSE

Ensures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity.
• Assists the Store Manager by evaluating employees’ performance on a day to day basis.
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
• Maintains personnel files to Company standards.
• Assure adherence to all Company systems and procedures.
• Maintain confidentiality of adidas Retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop required skills to assure promotability to next level.
• Assure adherence to adidas Retail visual presentation guidelines.
• Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
• Assists the Store Manager to implement and maintain management systems for planning, organization, controlling and auditing store operations.
• Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND OR EXPERIENCE

• High school and 2 years retail management experience and / or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS Word, Excel, Outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.
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