Debtors Clerk

Boardroom Appointments; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is seeking a skilled professional for a debt collection role in Cape Town. The ideal candidate must have excellent communication skills in English and Afrikaans, with a strong background in client service and debt collection. Responsibilities include managing outstanding accounts, timely reporting, and ensuring accuracy in invoicing. Candidates should have 3-5 years of experience in a similar position and possess good negotiation skills. A tertiary qualification is desirable but not essential.

Qualifications

• 3-5 years experience in a similar role (Client Service / Debt Collection).
• Previous debt collection experience and techniques advantageous.

Responsibilities

• Ensure timely and accurate recording of all invoices, debit, and credit notes.
• Monitor accounts to ensure that payments are received timely and are up to date.
• Administer debtors / debt collection follow up on outstanding accounts.
• Collect overdue monies and timely flag overdue accounts.
• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing.
• Accurate follow up with customers regarding outstanding payments.
• Deal with queries from clients and reconcile customer accounts.
• Filing and ensuring all documentation sequence is controlled.
• Opening new accounts.
• Daily and monthly reporting to management.

Skills

Excellent verbal and written communication in English and Afrikaans

Good time management skills

Ability to handle and deal with conflict situations

Good working knowledge of MS Office and IT packages

Excellent negotiation and communication skills

Education

Matric or equivalent qualifications

Tertiary qualification (desirable but not essential)

Job description

Responsibilities

• Ensure timely and accurate recording of all invoices, debit, and credit notes.
• Monitor accounts to ensure that payments are received timely and are up to date.
• Administer debtors / debt collection follow up on outstanding accounts.
• Collect overdue monies and timely flag overdue accounts to relevant staff and management.
• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing.
• Accurate and constant follow up with customers regarding outstanding payments.
• Deal with queries from clients and reconcile customer accounts where necessary.
• Filing and ensuring all documentation sequence is controlled.
• Opening new accounts.
• Daily and monthly reporting to management.

Qualifications

• Excellent verbal and written communication in English and Afrikaans.
• Good time management skills, with ability to manage self and prioritise tasks.
• Ability to handle and deal with conflict situations.
• Matric or equivalent qualifications.
• Tertiary qualification (desirable but not essential).
• Good working knowledge of MS Office and IT packages.
• Impeccable business acumen in both written and verbal communication.
• 3-5 years experience in a similar role (Client Service / Debt Collection).
• Previous debt collection experience and techniques advantageous.
• Excellent negotiation and communication skills.