DC Supervisor

Truworths; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fashion retailer in South Africa is seeking a motivated individual for a supervisory role focused on operational efficiency and team management. The ideal candidate will ensure that the production environment is ready, conduct daily meetings, and maintain effective communication across all levels. With a minimum of 5-10 years’ experience in manufacturing or FMCG environments required, the role demands strong communication, analytical, and leadership skills to drive team performance and productivity targets.

Qualifications

• 5 - 10 years’ experience in manufacturing or FMCG environments required.
• Previous supervisory or managerial experience is needed.
• Computer literacy is essential.

Responsibilities

• Ensure readiness of the production environment each morning.
• Hold daily meetings for team communication and motivation.
• Monitor productivity and provide feedback on key performance indicators.

Skills

Communication skills

Numerical and analytical skills

Performance management skills

Team management

Self-motivated

Education

Higher learning qualification in Logistics or related field

Matric

Job description

Job Description

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition. We are looking for an individual who enjoys a pressurized environment, where quick decision making is often required.

• Ensure that the production environment is ready to operate early morning, confirming that the equipment is in good running order, the correct amount of staff has been planned and daily targets and distribution requirements have been shared with the team;
• Hold daily meetings with all team members, share vital information and motivate staff;
• Provide regular feedback to the management team, explaining variances and deviations from plans;
• The candidate must also be able to communicate with all individuals at the various levels (staff, management team and HO support staff)

Key Responsibilities

• Productivity / efficiency
• Quality
• Throughput time (speed of execution)
• Ensuring adherence to S.O.P (Standard Operating Procedures)
• BOPS (Best operating practices)
• Continuous improvement / innovation

1. Monitoring of productivity throughout the day. Both at team level and individual level:
   • Volumes processed
   • Accuracy of task completed
   • Time taken to process/complete task/jobs
   • Level of orderliness and organization (housekeeping; 5 S principals)
2. Ensure that the department has optimal staffing required:
   • Planning of staff
   • Reaction to quick changing environment
   • Communication across facilities
   • Synchronization with Labour broker
3. Provide feedback to the team on production matters:
   • Continuous follow up
   • Managing dashboards and KPI’s
4. Setting production targets:
   • Pro-activeness
   • Continuous evaluation of production versus targets
5. Ensure that staff are positioned correctly based on abilities

Qualifications and Experience

• Minimum Matric
• Higher learning qualification preferable (i.e. Logistics, Supply Chain, Operations or Production Management)
• 5 - 10 years’ experience (preferably within the manufacturing, FMCG and/or processing environments)
• Previous supervisory/managerial experience
• Computer literate
• Performance management and IR skills
• Security conscious
• Good communication skills – Verbal and written
• Numerical and analytical skills
• Self-motivated and hands‑on

Competencies

• Manage a large team (up to 30 people)
• Manage the multi-skilling of the team
• Ensure that team follows and adheres to company policies and procedures, such as:
  • HR and IR matters
  • S.O.P (Standard Operating Procedures)
  • ACE (internal recognition programme)
  • Health and Safety
  • DC strategies
• Maintaining good moral in the department by continuously inspiring the team
• Practice good time management
• Good communication skills
• Customer focused
• Administratively strong
• Deal professionally with all queries (from staff and customers)
• Must be innovative
• Open to learn and share
• Interaction with the rest of the Leadership