DC-Life Telesales-Talent Pool-Park Square

Discovery; Kariega; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading insurance company located in Kariega seeks a motivated telesales agent to identify and pursue sales opportunities within their sales call center. The ideal candidate will need to excel in customer communication, manage their administrative tasks, and achieve sales targets. Candidates with at least one year of sales experience, proficiency in English/Afrikaans, and understanding of life products are encouraged to apply.

Responsibilities

• Identify sales opportunities.
• Answer inbound calls and make outbound calls.
• Co-ordinate own administration.
• Maintain accurate details and statistics of queries.
• Achieve Life Sales targets.
• Communicate with members via phone, fax, and email.
• Conduct Financial Needs Analysis.
• Achieve quality targets.
• Overcome objections.
• Adhere to service level agreements.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self managed

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently English/Afrikaans

Education

Matric

At least 1 year sales experience

Minimum 1 year Life product knowledge

PC literacy

Tertiary qualification

NQF5 and RE5 qualification

Tools

PC

Email

Word

Excel

Job description

Overview

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Description

Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls. Co-ordination of own administration. Identifying sales opportunities. Maintaining accurate details and statistics of all queries.

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.