Data Team Lead/Senior Data Team Lead

IQVIA; Bloemfontein; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A global healthcare data company is seeking a Clinical Data Team Lead to manage the delivery of data management services for healthcare projects. This role involves project planning, execution, and ensuring quality deliverables while complying with regulatory guidelines. The ideal candidate will have over 5 years of Clinical Data Management experience, strong interpersonal skills, and the ability to negotiate with clients effectively. Join us to improve patient outcomes through innovative medical treatments.

Qualifications

• 5+ years direct Clinical Data Management experience in CRO or pharmaceuticals industry.
• 3+ years as a CDM project lead.
• Experience handling customer negotiations.

Responsibilities

• Manage end-to-end delivery of data management services for projects.
• Serve as primary point of contact for customer on clinical data management.
• Support DM service delivery with process and technical expertise.

Skills

Clinical Data Management

Project Management

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in health, clinical, biological, or mathematical sciences

Job description

JOIN US ON OUR EXCITING JOURNEY! IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. We are seeking a Clinical Data Team Lead who will manage end-to-end delivery of data management services for single/multi‑service projects, ensuring quality deliverables on time and within budget to satisfy customers. The role includes project planning, execution, close‑out, financial management, communications, and milestone delivery, while complying with Good Clinical Practices, regulatory guidelines, SOPs, policies, and CDM guidance documents.

Responsibilities

Client Management

• Serve as the primary point of contact for customer on clinical data management deliverables.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Justify and perform direct negotiations with customers regarding timelines, financials, process, and resources.
• Maintain strong customer relationships.
• Ensure open communications with customer and Quintiles management to manage and meet contractual obligations.

Service Management

• Meet with Data Operations Coordinator (DOC) and/or Data Operations team members regularly to ensure milestones meet timelines and quality deliverables.
• Establish strong communications with the Data Operations team, functional leads, project managers and other stakeholders.
• Support DM service delivery with comprehensive DM process and technical expertise in executing projects.
• Serve as the escalation point for unresolved data issues; work with client data managers, vendors, and internal team members for resolution.
• Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables.
• Create, review, and sign‑off on all data management plan (DMP) documents.
• Implement proactive quality management plans across multiple projects/programme, track service performance, and provide leadership to identify root causes of issues and implement remedial actions.
• Serve as Subject Matter Expert (SME) and provide leadership and expertise in a specific CDM task or technology.
• Maintain internal tracking databases and systems.

Qualifications

• Bachelor's Degree, or educational equivalent, in health, clinical, biological, or mathematical sciences, or related field.
• 5+ years direct Clinical Data Management experience in CRO or pharmaceuticals industry, including 3+ years as a CDM project lead; or equivalent combination of education, training, and experience.
• Previous experience and proven competence in managing delivery of multiple projects through full DM life‑cycle (several studies/programmes).
• Experience handling customer negotiations.
• Knowledge of Good Clinical Practices and relevant regulatory guidelines.
• Excellent communication, interpersonal, customer service, and teamwork skills.
• Comprehensive understanding of clinical drug development process.
• Ability to establish and maintain effective working relationships with co‑workers, managers, and customers.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries, accelerating the development and commercialization of innovative medical treatments to improve patient outcomes worldwide.

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