Customer Service Representative

Culligan International; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading water solutions provider in South Africa seeks a Customer Service Representative to handle customer inquiries, process orders, and provide sales support. Ideal candidates should possess excellent communication skills, a high school diploma, and be proficient with Microsoft Office. The position includes benefits such as health insurance, paid time off, and company-paid training. Join a dedicated team aiming to deliver high-quality water solutions.

Benefits

401(k) with company match

Health insurance

Paid time off

Vision insurance

Medical insurance

Employee discounts for products

Qualifications

• Detail-oriented individual with strong interpersonal and communication skills required.
• Prior customer service experience preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Handle extensive problem-solving and order processing.
• Develop close relationships with customers for proactive sales support.
• Schedule service and delivery orders and coordinate with the operations team.

Skills

Detail-oriented

Organized

Interpersonal skills

Communication skills

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Customer Service Representative

Abuquerque, NM (Crystal Springs)

Job Summary

Culligan Water is seeking an individual experienced in customer relations.

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs.

To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• High school diploma or GED
• Strong time management and project management skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills, both written and verbal
• Prior customer service experience preferred

Compensation: $***** - $***** per hour

Benefits

• (k) with company match
• Health insurance
• Paid time off
• Vision insurance
• Medical insurance
• Vacation, paid time off
• Company‑paid training
• Employee discounts for Culligan in‑home products
• Eligibility for annual recognition and training meetings/events

About Culligan

As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers.

Culligan International offers technologically advanced, state‑of‑the‑art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole‑house filtration systems.