Customer Service Associate (6 month contract)

Isilumko Staffing (JHB); Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A customer service company in Johannesburg is seeking dynamic individuals for customer support roles. Candidates must have Grade 12 and possess excellent communication skills. The role involves providing support, handling enquiries, and building customer relationships. Previous customer service experience is required, along with an energetic and customer-oriented mindset.

Qualifications

• Must have Grade 12.
• Previous customer service experience is a must.
• Familiarity with customer support tools and software.

Responsibilities

• Provide top-notch support and create positive experiences for customers.
• Handle customer enquiries and resolve issues efficiently.
• Build lasting relationships with customers.

Skills

Excellent communication skills

Customer-oriented mindset

Problem-solving

Empathy

Education

Grade 12

Job description

Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer success journey!

Job requirements

• Must have Grade 12.
• Excellent communication skills, both verbal and written.
• Energetic and customer-oriented mindset.
• Ability to handle customer enquiries and resolve issues efficiently.
• Empathy and patience when dealing with diverse customer needs.
• Familiarity with customer support tools and software.
• Basic computer skills and proficiency in relevant software applications.
• Previous customer service experience is a must!

If you embody these qualities, we want you to join our team!