Customer Service Assistant

Southern Co-Op; Gauteng; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A community-focused retail organization in Gauteng is looking for a part-time Customer Service Assistant. In this role, you will help create a welcoming environment for customers, assist with queries, and ensure store cleanliness. The ideal candidate will possess a genuine love for customer service and a hands-on attitude. Join a supportive team with benefits such as discounts and growth opportunities. If you're passionate about making a difference in your community, we want to hear from you!

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Genuine enthusiasm for great customer service.
• A hands-on, can-do attitude.
• Ability to operate checkout and assist customers.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Maintain cleanliness and safety of the store.

Skills

Customer service enthusiasm

Hands-on attitude

Team player

Job description

Customer Service Assistant – Be the Friendly Face of Your Community Looking for a part-time role that's full of variety and purpose?

Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand.

As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

We would love you to have...

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like: Helping customers with queries, Keeping shelves stocked and looking great, Serving on the checkout, Keeping the store clean, safe and welcoming

We're all about community - so we're looking for someone who's ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job.

As we are completely owned by our members, we put people first — and it's no different for our colleagues.

You'll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we're here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.