Customer Service Advisor (Inbound)

Tych Business Solutions; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic customer service provider based in Durban is seeking candidates for a role that requires at least 1 year of international customer service experience, preferably from the UK or USA. You should have excellent communication skills, be able to problem solve, and thrive in a fast-paced environment. The role offers a basic salary plus shift allowance, incentives, and growth opportunities, with the requirement to work shifts. Candidates located near Mount Edgecombe are preferred.

Benefits

R5500 Basic Salary

R1000 Shift Allowance

Incentives and Commission

Growth Opportunities

Qualifications

• At least 1 year International Customer Service experience.
• Experience in a Contact Centre (voice).
• Willingness to work shifts (4pm – 2am & 5pm – 3am).

Skills

Customer Service experience (UK or USA)

Excellent written and verbal communication skills

Problem solving skills

Ability to work in a fast paced environment

Job description

Requirements

• At least 1 year International Customer Service experience (UK or USA)
• Contact Centre experience (voice)
• Excellent written and verbal communication skills (English)
• Problem solving skills
• Ability to work in a fast paced high pressure environment
• Must be willing to work shifts (4pm – 2am & 5pm – 3am)
• Must come from or close to Mount Edgecombe – easy commute areas

Compensation Offer

• R5500 Basic + R1000 shift allowance
• Incentives + commission
• Growth opportunities

Experience Level

• Between 1 - 3 Years