Customer Insights Lead – FMCG Strategy & Analytics

AVI Limited; Johannesburg; On-site; ZAR 750 000 - 900 000; Full time

Job summary

A leading FMCG company is seeking a Customer Insights Manager in Johannesburg. This exciting role involves managing data and insights across Sales, Marketing, and Finance. The ideal candidate will have at least 8 years of experience in customer insights within the FMCG sector and will excel in analytical and interpersonal skills. This position offers a unique opportunity to directly impact business strategy and success.

Qualifications

• Minimum 8 years’ experience in customer insights or category management.
• Proven experience engaging major retail customers.

Responsibilities

• Develop and execute business strategy for customer insights.
• Lead market insights procurement for NBL.
• Ensure timely delivery of actionable insights.

Skills

Strong analytical and commercial acumen

Ability to influence across functions

Sound understanding of market research principles

Proficiency in insight software

Advanced written communication skills

Education

Bachelor’s Degree in Commerce, Marketing, Economics, Data Analytics, Informatics, or Statistics

Postgraduate qualification (MBA or MSc in Data Analytics)

Tools

SQL

Power BI

Tableau

Excel

Nielsen

IRI

Job description

A leading FMCG company is seeking a Customer Insights Manager in Johannesburg. This exciting role involves managing data and insights across Sales, Marketing, and Finance. The ideal candidate will have at least 8 years of experience in customer insights within the FMCG sector and will excel in analytical and interpersonal skills. This position offers a unique opportunity to directly impact business strategy and success.