Crm Specialist

Cherry Assistant; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A U.S.-based professional services company seeks a CRM Specialist to manage HubSpot and optimize marketing operations. This full-time remote role requires strong experience in HubSpot administration, data systems, and lead nurturing. Ideal candidates should possess a Bachelor's degree and 3+ years of relevant experience. The position offers competitive pay between R14,000 – R27,000 ZAR monthly, along with benefits like annual raises and PTO. Join a team focused on efficiency and effectiveness in marketing operations.

Benefits

Annual raises

Bonuses

Holiday PTO

Company-provided U.S. phone number

Business email address

Qualifications

• 3+ years of experience with HubSpot administration and configuration.
• Strong expertise in CRM data migration and system integrations.
• Proficiency in API integrations and automation workflows.
• Excellent written and verbal English communication skills.

Responsibilities

• Configure and maintain HubSpot to ensure every inbound lead is captured.
• Manage integrations between HubSpot and other tools for tracking.
• Build and optimize automated workflows for lead nurturing.
• Develop and refine a lead scoring model to prioritize prospects.
• Maintain clean records within HubSpot for reliable reporting.
• Collaborate with sales and marketing leaders on workflows.

Skills

HubSpot CRM (advanced level)

Marketing automation tools

Data analytics and dashboard reporting

Workflow and integration management

Education

Bachelor's degree in Marketing, Business, Data Analytics, or related field

Tools

Advanced Excel / Google Sheets

Job description

Join to apply for theCRM Specialist role at Cherry Assistant

We are hiring a CRM Specialist (HubSpot) for a U.S.-based professional services company in the legal industry. This is a full-time remote role ideal for someone who thrives in creating efficient marketing and sales processes, enjoys working with data-driven systems, and has a strong background in HubSpot CRM management and marketing operations.

Key Responsibilities

• Configure and maintain HubSpot to ensure every inbound lead is captured and tracked without gaps.
• Manage integrations between HubSpot and other tools (ads platforms, analytics, software) to ensure end-to-end tracking.
• Build, test, and optimize automated workflows for lead nurturing, follow-ups, and client communications, ensuring every lead receives timely, relevant communication.
• Develop and refine a lead scoring model that accurately prioritizes prospects for intake and sales.
• Maintain clean, deduplicated, and up-to-date records within HubSpot to ensure reliable reporting.
• Track each stage of the funnel (inquiry ? consultation ? signed case) to identify bottlenecks and leakage.
• Quickly identify and resolve CRM or automation issues, ensuring zero lead leakage and accurate reporting.
• Provide clear, accurate dashboards for leadership with CAC, conversion rates, lead volume, and performance.
• Translate metrics into clear insights and regular reporting.
• Deliver actionable recommendations based on data trends to improve funnel efficiency and conversion.
• Continuously improve systems to maximize efficiency and effectiveness.
• Collaborate with sales and marketing leaders to ensure workflows support operational needs.
• Identify and implement system enhancements that increase automation efficiency and reduce manual tasks.
• Train team members on HubSpot features and provide ongoing support to improve adoption and usage, clearly explaining technical processes to nontechnical team members.
• Ensure all CRM processes comply with data privacy laws and internal firm policies.
• Contribute to the development of firm standard operating procedures (SOPs) as related to marketing operations and HubSpot.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree in Marketing, Business, Data Analytics, or related field (or equivalent work experience).
• 3+ years of experience with HubSpot administration and configuration.
• Strong expertise in CRM data migration and system integrations.
• Proficiency in API integrations and automation workflows.
• Advanced Excel / Google Sheets skills for data manipulation and analysis.
• Familiarity with sales funnel management and lead scoring methodologies.
• Excellent written and verbal English communication skills.

Preferred Qualifications

• HubSpot certification(s).
• Other CRM experience (bonus but not required).

Required Skills & Tools

• HubSpot CRM (advanced level)
• Marketing automation tools
• Data analytics and dashboard reporting
• Workflow and integration management

Schedule & Pay

• Full‑time position; aligned to U.S. business hours (EST or CST time zone)
• Pay ranges from R14,000 – R27,000 ZAR per month or PHP 44,000 – 78,000 per month, depending on experience and skill
• Annual raises, bonuses, and holiday PTO included

System Requirements

• Internet speed of at least 20 Mbps
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Operating system: Windows 10 or newer, or Mac OS X
• HD webcam
• Headset with a microphone

Competitive pay rates. Company‑provided U.S. phone number and business email address. Consistent hours and pay. Flexibility of working remotely, from home or any location of your choice. No commute time. Consistent work with the same clients, fostering long‑term professional relationships.

If you are a detail‑oriented, data‑driven marketing operations professional with expertise in HubSpot and a passion for optimizing processes, we would love to hear from you.

Join to contribute to building efficient, high‑performing systems that drive business growth while working remotely with a supportive and collaborative team.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Project Management, Marketing, and Strategy / Planning