Credits and Receiving Clerk (Inbound Warehouse)

BCE FoodService Equipment; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading food service equipment company in Cape Town seeks a dynamic individual to manage reverse logistics processes and incoming deliveries. Responsibilities include verifying stock, capturing credits, and maintaining accurate records. The ideal candidate should have a Grade 12 certificate, experience in logistics or warehouse management, and proficiency with SAP. Strong problem-solving and leadership skills are essential for successful management in a fast-paced environment.

Qualifications

• Grade 12 required.
• 3-5 years of experience in a similar supervisory role.
• Experience with SAP and Qwix highly beneficial.
• Excellent computer skills including Word, Excel, and Outlook.

Responsibilities

• Manage all aspects of reverse logistics processes.
• Verify and sign for incoming stock, assisting with unloading.
• Capture and reconcile credits on the system.
• Communicate with internal stakeholders regarding delays or problems.
• Ensure accurate record-keeping of incoming stock.

Skills

Attention to detail

Customer service orientation

Leadership skills

Problem-solving skills

Education

Grade 12

Degree/National Diploma in Administration/Logistics/Warehouse Management or equivalent

Tools

SAP

Qwix

Warehouse Management System (WMS)

Job description

We are currently recruiting for a dynamic, energetic and strong individual who will be responsible for all the aspects of the reverse logistics process. This position is primarily responsible for all aspects of the reverse logistics process and managing incoming deliveries to the Warehouse by verifying and signing for incoming stock, assisting with unloading, checking documentation, storing of received items and processing any returns.

Duties and Responsibilities (including but not limited to)

• Ensures daily responsibilities are completed in a timely manner while maintaining accuracy.
• Ensures adherence to Standard Operating Procedures for credits and receiving and maintains safe departmental work practices.
• Report all discrepancies or operational challenges to appropriate departments and continuously monitor until issues are resolved; escape when necessary.
• Responsible for the receipt, checking and crediting of returned goods.
• Record and check quantity and quality of goods returned.
• Addresses defective or discontinued goods for proper disposition.
• Ensures the quantity to be processed matches the quantity on return note.
• Capture and reconcile credits on the system. Resolve queries relating to returns.
• Ensures returned goods are checked accurately and placed in designated place.
• Keep track of shipment and delivery schedules for incoming stock.
• Inspect and verify that incoming stock is correct and undamaged.
• Handle all necessary paperwork upon shipment receipt.
• Report damages or shortages to the appropriate person.
• Compare purchase orders/transfer requests with invoices/transfer notes and packaging lists.
• Assisting with unloading deliveries from trucks.
• Processing returns for incorrect or unsatisfactory items. Organizing and storing received items in appropriate areas. Updating the systems with the received items.
• Communicating with relevant internal stakeholders regarding delays or problems.
• Maintaining records of orders/transfers, delivery details, etc.
• Collaborate with all relevant internal stakeholders, such as Receiving and Housekeeping departments.
• Performs other duties as assigned to meet business requirements.
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development.

Education and Required Skills

• Grade 12
• Degree/National Diploma or equivalent in Administration/Logistics/Warehouse Management or at least 3–5 years of experience of which at least two were spent in a supervisory role in a similar environment with proof of consistent career advancement.
• SAP and Qwix working experience – highly beneficial.
• WMS experience – beneficial.
• Ability to work with a high degree of accuracy.
• Knowledge of stock management.
• Customer Service Orientated.
• Excellent Computer Skills (Word, Excel, Outlook, SAP).
• Leadership and decision-making skills.
• Strog problem solving and organizational skills.
• Excellent Mathematical and Literacy skills.