Credit Support Lead — Elevate Ops & Stakeholder Value

nedbank; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading South African bank in Johannesburg is looking for a Credit Support Manager to lead a team responsible for credit administration. The ideal candidate will ensure staff are skilled and supported, implement efficiencies, and maintain quality standards. A minimum of 5 years' experience in credit administration within a banking environment is required. This role involves building stakeholder relationships and optimizing team productivity.

Qualifications

• Minimum 5 Years' Credit or Credit Administration experience within a Banking environment.

Responsibilities

• Ensure that staff are adequately skilled and enabled to perform their duties optimally.
• Implement efficiencies to enable the business to focus on client value adding activities.
• Monitor and track monthly reports to meet and exceed quality and turnaround standards.
• Plan and monitor performance to enable the team to achieve established targets.
• Build sustainable stakeholder relationships by understanding their requirements.

Skills

Client Service Management

Business administration and management

Governance, Risk and Controls

Communication Strategies

Policy & Procedural Knowledge

Driving Innovation

Business Acumen

Customer Focus

Decision Making

Building Customer Relationships

Education

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

NQF Level 6 or Higher in a Financial or Accounting related field

Job description

A leading South African bank in Johannesburg is looking for a Credit Support Manager to lead a team responsible for credit administration. The ideal candidate will ensure staff are skilled and supported, implement efficiencies, and maintain quality standards. A minimum of 5 years' experience in credit administration within a banking environment is required. This role involves building stakeholder relationships and optimizing team productivity.