Credit Operations Leader: Scale Collections & Performance

The Recruiters; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading organisation is seeking a Credit Operations Manager to oversee and optimise its collections department. The role involves managing daily operations, driving performance, and ensuring compliance. The ideal candidate will have extensive experience in the collections industry and a proven ability to improve processes. Strong leadership and analytical skills are required for this strategic position.

Qualifications

• 57+ years experience in an operational Collections Manager role.
• At least 7 years in the collections industry with proven performance.
• Strong understanding of collection methodologies.

Responsibilities

• Manage daily operations of a large collections call centre.
• Ensure departmental targets for collections and delinquency are met.
• Conduct regular portfolio performance reviews.

Skills

Team leadership

Performance management

Analytical skills

Communication skills

Problem-solving

Education

Matric (Grade 12)

Job description

A leading organisation is seeking a Credit Operations Manager to oversee and optimise its collections department. The role involves managing daily operations, driving performance, and ensuring compliance. The ideal candidate will have extensive experience in the collections industry and a proven ability to improve processes. Strong leadership and analytical skills are required for this strategic position.