Credit Controller – Ebilling – Finance Department - Johannesburg, South Africa

Bowmans; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading professional services firm in Johannesburg is seeking a Credit Controller to effectively manage debt collection and enhance cash flow. The ideal candidate will have a senior certificate and credit management course, with 3 to 5 years of relevant experience. Responsibilities include managing client payments, maintaining client relationships, and overseeing e-billing processes. Strong attention to detail and advanced Excel skills are essential for success in this role.

Qualifications

• 3 to 5 years’ experience in a similar role in a professional services environment.

Responsibilities

• Manage the debtors’ book through collection of debt and minimizing bad debt.
• Timely collection of all client payments.
• Develop and maintain relationships with all levels of staff.

Skills

Attention to Detail

Interactive Communication

Problem Solving

Resilience

Self Confidence

Records and Information Management

Advanced Excel

Education

Senior certificate

Credit management course

Job description

Job Overview

Job title : Credit Controller – Ebilling – Finance Department - Johannesburg, South Africa

Job Location : Gauteng, Johannesburg

Deadline : October 26, 2025

Purpose

Responsible for the management of the debtors’ book through collection of debt, minimizing bad debt, optimizing cash flow and management of Ebilling portals.

Experience and Qualifications

• Senior certificate essential
• Credit management course preferable
• 3 to 5 years’ experience in a similar role in a professional services environment.

Key Accountabilities

Debtors Collections

• Timely and effective collection of all client payments.
• Negotiate, implement and monitor re-payment plans within agreed mandates or as approved by attorneys / finance management.
• Allocation of daily receipts, investigate and resolve misallocations / unallocations
• Maintain a high and consistent individual agreed collection target.
• Monitor bad debts and identify clients for possible legal action. Present to fee earners for authorization and follow-up action.
• Supporting partners by managing all aspects of billing for assigned clients and matter.
• Reviewing matter set up and providing reporting for budgets, alternate fee arrangements and accrual request.
• Submitting new timekeeper approvals for ebilling clients and contacting clients regarding new matters.
• Reviewing cost entries for compliance and making Partners aware of any issues.
• Monitoring of e-billed submissions and assisting with resolution of any rejections.
• Monthly Upload of statements and invoices on the ebilling portals. (This must be done according to client specification)
• Manage the entire ebilling process.

Client Engagement

• Establish good relationships with clients
• Identify, investigate and resolve queries relating to outstanding invoices / accounts.
• Maintain the highest level of confidentiality on client matters.
• Maintain a thorough knowledge of client terms and discount arrangements.

Relationship Building

• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team
• Demonstrate solid judgement and diplomacy when executing partner request.

General Administration

• Provides accurate information to relevant stakeholders upon request (cash flow forecast, billing updates, recons, etc.)
• Share Billing guidelines with secretaries and Fee earners to ensure compliance.
• Support and assist internal stakeholders with client related queries
• Support partners on ebilling issues.

Competencies

• Attention to Detail
• Interactive Communication
• Problem Solving
• Resilience
• Self Confidence
• Records and Information Management
• Advanced Excel
• Accounting / Financial Services jobs