Creative Media Trainer

TalentPop App; Soweto; Remote; ZAR 250 000 - 350 000; Full time

Job summary

A leading e-commerce training firm in South Africa seeks a Creative Media Trainer to develop and deliver training programs for Virtual Assistants in digital content creation. The ideal candidate will have over 2 years of instructional design experience and expertise in media tools like Canva and CapCut. This role is fully remote and offers competitive salary, health coverage, and professional development opportunities.

Benefits

Competitive salary with performance bonuses

Comprehensive health coverage or stipend

Generous Paid Time Off

Professional development budget

Qualifications

• 2+ years of experience in Instructional Design or corporate training focused on digital media.
• Proficiency in creating high-quality content for major social media platforms.
• Strong understanding of e-commerce metrics linked to visual content.

Responsibilities

• Design and develop dynamic training modules and resources for creative media skills.
• Facilitate live workshops and hands-on training sessions.
• Conduct individual and group coaching to improve creative output.

Skills

Instructional Design

Digital Media Expertise

Content Creation

Video Production

Graphic Design

Tools

Canva

CapCut

Adobe Express

Google Workspace

Job description

Lead the Next Wave of High‑Performance Creative Talent at TalentPop

TalentPop is the trusted partner powering creative strategy and execution for the world’s most dynamic e‑commerce brands. We are seeking a Creative Media Trainer—a specialised educator and practitioner—to design, deliver, and own the training programs that develop our Virtual Assistants (VAs) into experts in modern digital content creation and management.

This role requires a blend of deep creative media expertise (video, social graphics, content strategy) and proven instructional design ability. You will be the force ensuring our remote talent is not just proficient, but best‑in‑class in generating high‑converting e‑commerce media.

Your Core Mission: Content Curriculum Mastery

You will be the architect and primary facilitator for all training related to visual and media content creation across our talent pipeline.

• Curriculum Strategy & Development
• Specialised Training Design: Conceptualise and build dynamic, project‑based training modules, video tutorials, and resource libraries centred on high‑demand creative media skills for e‑commerce (e.g., TikTok/Reels best practices, short‑form video editing, content repurposing).
• Media Tool Certification: Develop and administer competency exams and certification pathways for essential creative software (e.g., Canva, CapCut, Adobe Express, Meta Business Suite).
• Trend Integration: Continuously update curriculum to reflect the latest platform changes, algorithm updates, and emerging content formats that drive measurable results for e‑commerce clients.
• Expert Training Delivery & Coaching
• Live Workshops: Facilitate engaging, hands‑on, virtual training workshops and live coaching sessions focused on production quality, brand consistency, and conversion‑focused design principles.
• Performance Coaching: Conduct targeted 1:1 and group sessions to diagnose creative output weaknesses, focusing on immediate, practical improvements in visual storytelling and media performance.
• Quality Benchmarking: Collaborate with Operations to establish and enforce the highest quality standards for all media deliverables, from concept to final edit.

What We Require: Expert Media Practitioner and Educator

We are looking for a specialist who can both perform and teach cutting‑edge content creation.

• Training Experience: 2+ years of formal experience in Instructional Design, corporate training, or L&D focused specifically on digital media, graphic design, or content creation.
• Content Mastery: Demonstrated expertise in creating, editing, and managing high‑quality content for major social platforms (Instagram, TikTok, YouTube Shorts). Proficiency in both static graphics and video production is essential.
• Technical Fluency: Deep, working knowledge of the software and tools VAs use every day for visual content (e.g., Canva, video editing apps like CapCut, Google Workspace, and project management tools).
• E‑commerce Focus: Strong understanding of how visual content impacts e‑commerce metrics (e.g., CTR, conversion rates, engagement). Experience with content designed for paid social media is a plus.
• Communication: Exceptional virtual presentation and feedback skills; ability to critique creative work constructively and simplify complex technical and aesthetic concepts into clear learning paths.

Our Commitment to You: Support and Growth

We believe in supporting the specialists who elevate our global talent.

• Competitive salary with performance bonuses.
• Comprehensive health coverage or monthly stipend.
• Generous Paid Time Off (PTO).
• Permanent remote work set‑up with flexible scheduling.
• Dedicated budget for professional development, tools, and certifications to keep your expertise cutting‑edge.
• Clear pathways for career progression within the Learning & Development team.

Technical Requirement

A reliable, dedicated home office set‑up is mandatory, including a stable, wired internet connection (20 Mbps minimum) suitable for live video training sessions.

If you are ready to own the creative media curriculum and develop the talent that powers top e‑commerce brand visuals, apply to become our Creative Media Trainer today.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting