Country Manager

Black Pen Recruitment; Remote; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading recruitment agency is seeking a Country Manager for South Africa. This remote position involves aligning company goals with market needs, establishing key banking and payment service networks, and acquiring high-value clients for commercial transactions. Candidates must have a degree in business administration or a related field, along with at least 5 years of experience in leadership roles. Strong communication, negotiation, and analytical skills are essential. The successful applicant will oversee daily operations and maintain professional relationships with regulators and stakeholders.

Qualifications

• 5 years of work experience in leadership or management roles.
• General knowledge of crypto, fintech, or financial service industry.

Responsibilities

• Ensure company goals align with market conditions and customer needs.
• Establish banking and payment service networks.
• Acquire high-value commercial clients for B2B transactions.
• Maintain relations with regulators and government agencies.
• Oversee daily business operations in the market.

Skills

Leadership

Communication

Negotiation

Strategic Thinking

Analytical Skills

Adaptability

Education

Bachelor’s or Master’s degree in business administration, management, or marketing

Job description

About the job Country Manager - SA (Remote)

Job Type: Full time/Permanent

Workplace: Remote

Requirements

• Bachelor’s or Master’s degree in business administration, business management, marketing, or a similar field
• 5 years of work experience in leadership or management roles
• A general knowledge base of crypto, fintech or the financial service industry
• Outstanding leadership and general management skills
• Excellent communication, collaboration, negotiating and networking skills
• Excellent research, strategic thinking and analytical skills
• Highly adaptable, flexible, and resilient

Responsibilities

• Ensure the company's goals and objectives align with the local market conditions, customer needs, and regulatory environment. This includes conducting market analysis, advising on customer acquisition and product expansion, developing and executing the operational strategy for the market.
• Establish strong banking and payment service provider (PSP) networks, including; undertaking bank account applications with reputable banks and acquiring PSPs for integration with the company; structuring bank accounts and PSP usage for loadshading and backup needs; and maintaining business relationships with the banks and payment service providers.
• Contribute to the company's revenue by acquiring high-value commercial clients for B2B and commercial transactions; supporting these clients through the onboarding process and maintaining cordial business relationships with the clients and other high-value clients as may be assigned occasionally, within the market.
• Collaborate with the legal team to actively engage and lobby for regulations and licencing within the market.
• Maintain professional relationships with regulators and relevant government agencies.
• Oversee daily business operations in the market and ensure seamless operation.
• Conduct quarterly app testing and continuously monitor app performance to identify malfunctions and bugs that require immediate fixes to prevent financial losses.
• Identify and resolve issues or challenges that may arise in the market and report to the VP of operations and other relevant parties.
• Set and monitor the operational budget, revenue, and expenses for the country.
• Develop effective marketing and sales strategies as well as increase brand recognition.
• Advise on events or promotional activities for commercial clients and retail customer acquisition in the country.
• Undertake community service programs as may be approved by the business.
• Build and sustain relationships with key stakeholders, regulators, relevant government authorities, business associations and the media, representing the company and acting as the face of the brand.
• Collaborate and support the other functions within the market.
• Manage cross-functional and multicultural teams.
• Encourage a positive company culture by organizing regular meetups and team bonding events.