Cosmetic Cashier

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail pharmacy chain in Cape Town seeks a Cosmetic Cashier for their Optenhorst store. The role involves ensuring customer satisfaction, executing transactions efficiently, and maintaining high merchandising standards. Applicants should have Grade 12, a minimum of 6 months cashier experience, strong numerical and English communication skills. The position requires willingness to work retail hours and adhere to Dis-Chem's policies and procedures. Competitive market-related salary and benefits are offered.

Benefits

Market-related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum of 6 months' experience in cashier/till operations.
• Sound numerical skills and strong command of the English language.
• Ability to work retail hours.

Responsibilities

• Serve customers efficiently at the cosmetic till.
• Ensure accurate cash flow and manage transactions.
• Assist with merchandising cosmetic products when not serving customers.

Skills

Customer service

Numerical skills

Attention to detail

Cash handling

Communication in English

Education

Grade 12 / Matric

Tools

MS Office

Job description

Overview

Dis-Chem Pharmacies requires a Cosmetic Cashier for their Optenhorst store. To support customer service at point of sale, while ensuring a world class shopping experience.

Minimum Requirements

• Grade 12 / MatricA minimum of 6 months' experience cashier / till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description

Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place. If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products. Escalate serious and unresolved customer complaints to manager. Serve customers and implement a high standard of customer care and service. Establish a professional relationship with customers. Ensure personal and colleague's hygiene and presentation. Carry out and manage the Dis-Chem 5 star communication principles. Refer cosmetic sales queries to the Cosmetic Consultant. Be responsible for accurate cash flow. Ensure that all line voids and price changes are approved and signed by a supervisor. Exchange merchandise for customers and accept return goods by customers when authorised to do so. Transact all purchases – receive and process all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem. Answer questions the store beauty merchandise when asked. Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks). When there are no customers to attend to at the cosmetic till point, assist with merchandising duties. Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store. Ensure that displays are present in an attractive manner. Ensure that all goods are correctly priced and labeled. Adhere to stock layout principles. Ensure that merchandising displays in cosmetics area are faced up and stocked. Ensure that the right shelf price takers are displayed. Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures. Be alert and verify all payments according to Dis-Chem verification procedure. Adhere to Dis-Chem security policies and procedures. Ensure the use of your code and password is restricted to only you, is safe and is changed regularly. Ensure all out going stock / items are scanned and paid for. Ensure that all money is strictly kept safely and securely inside the till. Handle daily takings confidentially and only discuss it with management. Be alert, recognise and report suspicious behaviour to management. Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe. Housekeeping must be in accordance to Dis-Chem standards.

Responsibilities

• Serve customers and implement a high standard of customer care and service
• Establish a professional relationship with customers
• Ensure personal and colleague's hygiene and presentation
• Carry out and manage the Dis-Chem 5 star communication principles
• Refer cosmetic sales queries to the Cosmetic Consultant
• Be responsible for accurate cash flow
• Ensure that all line voids and price changes are approved and signed by a supervisor
• Exchange merchandise for customers and accept return goods by customers when authorised to do so
• Transact all purchases – receive and process all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
• Answer questions regarding the store beauty merchandise when asked
• Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
• When there are no customers to attend to at the cosmetic till point, assist with merchandising duties
• Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
• Ensure that displays are present in an attractive manner
• Ensure that all goods are correctly priced and labelled
• Adhere to stock layout principles
• Ensure that merchandising displays in cosmetics area are faced up and stocked
• Ensure that the right shelf price takers are displayed
• Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
• Be alert and verify all payments according to Dis-Chem verification procedure
• Adhere to Dis-Chem security policies and procedures
• Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
• Ensure all out going stock / items are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially and only discuss it with management
• Be alert, recognise and report suspicious behaviour to management
• Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
• Housekeeping must be in accordance to Dis-Chem standards

Competencies

• Promotions
• Personal selling
• Sales targets
• Customer liaison
• Product knowledge
• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account ONLY

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.