Compliance Specialist — Change-Driven, KPI Expert

Teleperformance; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading global outsourcing firm in Cape Town is seeking a Compliance Specialist responsible for ensuring high performance and effective delivery of compliance standards. Key responsibilities include stakeholder interaction, conducting audits, and supporting the onboarding process. The ideal candidate has 1-2 years’ experience as a Compliance Analyst, a technical background, and strong analytical skills. Night and weekend shifts may be required.

Qualifications

• 1-2 years’ experience as a Compliance Analyst.
• BFSI and financial background.
• Lean Six Sigma certification at Yellow Belt level preferred.

Responsibilities

• Interact with executive stakeholders and report on deployment results.
• Conduct route cause analysis and create monitoring recovery plans.
• Perform in-depth audits of practices and procedures.
• Support onboarding for effective delivery against KPIs.
• Benchmark deployment levels across sectors for alignment.

Skills

Versatile learner

Leadership and management skills

Analytical ability

Project management skills

Change management skills

Education

Matric/Grade 12

Tools

Microsoft Office

Excel's advanced analytical tools

Job description

A leading global outsourcing firm in Cape Town is seeking a Compliance Specialist responsible for ensuring high performance and effective delivery of compliance standards. Key responsibilities include stakeholder interaction, conducting audits, and supporting the onboarding process. The ideal candidate has 1-2 years’ experience as a Compliance Analyst, a technical background, and strong analytical skills. Night and weekend shifts may be required.