Community Manager & Content Producer

Media24; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading content marketing agency in South Africa is looking for a Community Manager and Content Producer for the TASTE brand. In this role, you will engage with the community, create editorial content across multiple platforms, and develop strategies for newsletters. Ideal candidates should have a degree in journalism, strong writing skills, and digital media experience, along with a keen interest in food trends. Be ready to thrive in a fast-paced environment with a creative team.

Benefits

Dynamic work environment

Opportunity for growth

Values-driven culture

Qualifications

• 3+ years of content creation or copywriting experience.
• Sound knowledge of digital and social media channels.
• Experience working in a CMS.

Responsibilities

• Manage community engagement for TASTE’s brand.
• Create and oversee content for various platforms.
• Develop and execute newsletter strategies.

Skills

Knowledge of food trends

Digital media experience

Creative writing skills

Video production skills

Organization and time-management skills

Communication skills

Education

University degree in journalism or related field

Tools

WordPress

Job description

Are you a master of words with fantastic creative ideas coupled with a love for and knowledge of food? Do you have a can-do, solutions-focused attitude?

South Africa’s leading content marketing agency wants to work with you on our fast-paced Woolworths account. We are looking for a multi-talented, food-obsessed community manager and content producer to join the team to work on the TASTE brand. The successful candidate will report to the online editor and will be responsible for editorial content creation across multiple platforms. This role will be based at our Cape Town offcies.

What the role entails

Community management

• Work with the social media manager to build out TASTE’s community strategy
• In partnership with the head of content, build an outreach and engagement growth strategy across multiple channels
• Write clean copy in the TASTE tone of voice, maintaining our food authority
• Work with the food editors to ensure all food information is correct, and to answer all queries timeously
• Assist the social media manager with scheduling, as needed

Content creation

• Ideate written content for the TASTE website to service the trendspotter audience and sales clients
• Write regularly for the TASTE website including listicles, columns, interviews, how tos and SEO-led content.
• Ideate and produce lofi video executions for content that you have written

Newsletter creation

• Working with the head of content and online editor, build and schedule newsletters and promo mailers
• Produce newsletter exclusive content
• Stay abreast of trends in newsletter design and propose changes to the design in line with this
• Check stats on a weekly basis and feed back to digital team weekly with ideas to improve outcomes
• Conduct regular A/B testing (at least once per month) to trial new initiatives, design tweaks or copy changes

Newsletter database growth

• Working with the head of content and online editor, develop and execute an ongoing plan to grow the database
• Stay abreast of trends in this area

General

• Preparation for and participation in all content brainstorms across platforms including video, digital, print and commercial (if required)
• Assistance with video shoot logistics
• Assisting with video production as needed

What we’re looking for

• Good knowledge of and interest in food/food writing/food trends
• Digital media experience and SEO know-how
• Creative writing skills
• Video production skills would be a bonus
• Strong organisation and time-management skills
• Efficient and can work well under pressure
• Knowledge of WordPress (advantageous)
• A people’s person with good communication skills
• To be meticulous and thorough

What you would require

• A recognized university degree or equivalent qualification in journalism, copywriting, media or a similar relevant field
• At least 3 years’ content creation/copywriting experience in a similar position in a retail, publishing, brand or agency environment
• A sound working knowledge of digital and social media channels, including bought media on social
• Experience of working in a CMS
• An adaptable nature with a willingness to get involved in all aspects of the role
• Excellent verbal and written communication skills and the willingness to be a team player
• The ability to work under pressure and proactively deal with high-stress situations

Why Media24 Advertising & Content Marketing?

• The reach and credibility of South Africa’s most iconic media brands
• A chance to work where storytelling meets strategy and creativity drives results
• A fast-moving high-performing team committed to meaningful work
• Opportunities to grow learn and lead in a dynamic environment
• A values-driven culture built on courage, integrity, accountability and respect

Join us and unlock:

If you’re up for joining our award-winning team, drop us a line.

Given the employment equity policy of Media24, preference will be given to suitable candidates from the designated groups.