Community Manager & Content Producer

Media24 Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading content marketing agency in Cape Town seeks a Community Manager & Content Producer to enhance the TASTE brand. The role involves community engagement, content creation for various platforms, and newsletter management. Candidates should have a strong interest in food, excellent writing skills, and digital media experience. A relevant degree and at least three years of experience in content roles are required, with knowledge of WordPress being advantageous.

Qualifications

• A minimum of 3 years’ experience in content creation or copywriting.
• Experience with digital and social media channels.
• Ability to work under pressure and manage time effectively.

Responsibilities

• Build community strategy and engagement growth plans.
• Write and curate content for the TASTE website.
• Create and schedule newsletters and promotional mailers.

Skills

Food knowledge

Digital media experience

Creative writing

Time-management skills

Communication skills

Education

Recognized university degree in journalism, copywriting, or media

Tools

WordPress

CMS

Job description

Job title : Community Manager & Content Producer

Job Location : Western Cape, Cape Town Deadline : January 12, 2026 Quick Recommended Links

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South Africa’s leading content marketing agency wants to work with you on our fast-paced Woolworths account. We are looking for a multi-talented, food-obsessed community manager and content producer to join the team to work on the TASTE brand.

What the role entails

Community management

• Work with the social media manager to build out TASTE’s community strategy
• In partnership with the head of content, build an outreach and engagement growth strategy across multiple channels
• Write clean copy in the TASTE tone of voice, maintaining our food authority
• Work with the food editors to ensure all food information is correct, and to answer all queries timeously
• Assist the social media manager with scheduling, as needed

Content creation

• Ideate written content for the TASTE website to service the trendspotter audience and sales clients
• Write regularly for the TASTE website including listicles, columns, interviews, how tos and SEO-led content.
• Ideate and produce lofi video executions for content that you have written

Newsletter creation

• Working with the head of content and online editor, build and schedule newsletters and promo mailers
• Produce newsletter exclusive content
• Stay abreast of trends in newsletter design and propose changes to the design in line with this
• Check stats on a weekly basis and feed back to digital team weekly with ideas to improve outcomes
• Conduct regular A/B testing (at least once per month) to trial new initiatives, design tweaks or copy changes

Newsletter database growth

• Working with the head of content and online editor, develop and execute an ongoing plan to grow the database
• Stay abreast of trends in this area

General

• Preparation for and participation in all content brainstorms across platforms including video, digital, print and commercial (if required)
• Assistance with video shoot logistics
• Assisting with video production as needed

What we’re looking for

• Good knowledge of and interest in food/food writing/food trends
• Digital media experience and SEO know-how
• Creative writing skills
• Video production skills would be a bonus
• Strong organisation and time-management skills
• Efficient and can work well under pressure
• Knowledge of WordPress (advantageous)
• A people’s person with good communication skills
• To be meticulous and thorough

What you would require

• A recognized university degree or equivalent qualification in journalism, copywriting, media or a similar relevant field
• At least 3 years’ content creation/copywriting experience in a similar position in a retail, publishing, brand or agency environment
• A sound working knowledge of digital and social media channels, including bought media on social
• Experience of working in a CMS
• An adaptable nature with a willingness to get involved in all aspects of the role
• Excellent verbal and written communication skills and the willingness to be a team player
• The ability to work under pressure and proactively deal with high-stress situations