Communications Analyst (Talent Pool)

DLK Group; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A communications consultancy in Cape Town is seeking a Communications Analyst. The role involves analyzing and enhancing communication strategies, evaluating effectiveness, and providing insights for decision-making. Ideal candidates have a diploma in a related field and at least three years of experience in similar roles. You will work closely with teams to refine communication strategies and engage with stakeholders. Strong organizational and communication skills are essential. This position offers an opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum 3 years’ experience as a Communications Analyst.
• Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.).
• Strong communication skills (both verbal and written).

Responsibilities

• Gather, analyze, and interpret data related to communication strategies.
• Develop comprehensive reports and dashboards presenting findings.
• Collaborate with the communications team to refine strategies.
• Assess the effectiveness of content across various channels.
• Engage with stakeholders to understand communication needs.
• Conduct market research for industry trends.
• Assist in developing training materials for staff.
• Support execution of communication projects.

Skills

Strong communication skills

Organizational skills

Education

Diploma in Communications, Public Relations, Marketing or related field

Tools

MS Office 365

Job description

As a Communications Analyst, you will play a critical role in analysing and enhancing our communication strategies. You will be responsible for evaluating the effectiveness of our internal and external communication initiatives, providing insights that drive decision-making and improve engagement. Your analytical skills and knowledge of communication principles will support our mission to effectively convey our brand message and foster positive relationships with stakeholders.

Responsibilities

• Gather, analyze, and interpret data related to communication strategies, including social media performance, audience engagement metrics, and feedback surveys
• Develop comprehensive reports and dashboards that highlight key performance indicators (KPIs) and trends, presenting findings to senior management
• Collaborate with the communications team to create and refine communication strategies based on data insights, audience needs, and organizational goals
• Content Evaluation: Assess the effectiveness of existing content and messaging across various channels, providing recommendations for improvements
• Stakeholder Engagement: Engage with internal teams, clients, and other stakeholders to understand communication needs and gather feedback
• Conduct market research to identify industry trends, competitor analysis, and audience preferences to inform communication strategies
• Assist in developing training materials and workshops for staff on effective communication practices and tools
• Support the execution of communication projects, ensuring they align with overall strategy and objectives

Requirements

Qualification & Skills:

• Diploma in Communications, Public Relations, Marketing or a related field
• Strong communication skills (both verbal and written)
• Strong organizational and administrative skills

Experience:

• Minimum 3 years’ experience as a Communications Analyst
• Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.)