Commissioning & Quality Engineer

Ground 2 Tap Water Solutions; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A fast-paced water solutions company in Cape Town is seeking a Commissioning & Quality Engineer responsible for ensuring installation quality with zero comebacks. This role includes conducting pre-commissioning inspections, coaching technicians on-site, and managing post-installation client interactions. The ideal candidate should have strong technical QA skills, experience in real-time coaching, and the ability to handle client quality issues promptly. Join a team that values accountability and teamwork.

Qualifications

• Experience as a Commissioning & Quality Engineer or similar role.
• Ability to lead and coach teams effectively.
• Strong focus on quality assurance and compliance.

Responsibilities

• Conduct pre‑commissioning site inspections.
• Coach and guide technicians during installations.
• Manage post‑installation alerts and client quality issues.

Skills

Technical QA sign-off

Real‑time technician coaching

Problem-solving

Communication

Tools

ClickUp

Service Tracker

Job description

🧭 Role: Commissioning & Quality Engineer

Location: Cape Town, Western Cape

Salary Range: R35,000 – R42,000/month (based on experience) - Cost to Company

Time Split: ~70% site-based | ~30% office-based

Department: Operations

Reports To: Head of Operations

Experience Level: Senior

🎯 Purpose of the Role

The Commissioning & Quality Engineer is Ground 2 Tap’s final line of defence for installation quality—ensuring every system goes live Right First Time, with zero comebacks. This role combines technical QA sign-off, real‑time technician coaching, and post‑install ownership, while also leading handover interactions with the client and translating field learnings into system improvements.

Though not directly responsible for executing installations, the Commissioning & Quality Engineer coaches Team Leads and Field Managers during interventions, ensuring problems are not just fixed—but understood and prevented next time.

This role also handles post‑installation alerts during the 14‑day window, guides subcontractors on‑site, ensures workshop readiness before dispatch, and plays a key handover role into the servicing function.

🔧 Your Core Responsibilities

• Conduct pre‑commissioning site inspections aligned to QA checklists, installation docs, and safety standards.
• Ensure correct pipe sizing, electrical compliance, signage, branding, and label accuracy.
• Do not complete work directly unless essential—coach, delegate, and explain the “why” during interventions.
• Sign off only when confident that the install meets G2T standards.
• Confirm workshop QA (Electrical, components & plumbing) before dispatch—can delegate but final accountability remains.

🔔 14‑Day Post‑Commissioning Ownership

• Own all alerts and client quality issues within the first 14 days after commissioning.
• Receive direct SMS/email alarms—must respond promptly, including after hours/weekends if water supply or quality is compromised.
• May draw on the Troubleshooting Engineer for support, but ownership and response sit with the Commissioning & Quality Engineer.
• Post‑14‑day escalation shifts to the Project & Services Manager.

🚧 Operations & Oversight

📤 Project Close‑Out & Servicing Handover

• Deliver final handover to the client: system orientation, remote monitoring explanation, client questions.
• Provide billing reconciliation info to Sales (e.g., out‑of‑scope adds, missing components).
• Log all system and site updates in the Service Tracker and Install Docs for seamless servicing.

🧑🏫 Field Coaching & Skills Development

• Coach technicians in real time—target weak points without creating dependency.
• Identify skill gaps and flag to the Technician Coach (with ClickUp evidence).
• Lead specialist training sessions (e.g., dosing, UV systems) when requested.
• Input into training priorities based on field trends.

🧠 Quality Feedback Into Systems

• Tag QA issues clearly in ClickUp (engineering error vs field install vs training need).
• Own and lead Post‑Install Debriefs after each project.
• Recommend checklist and commissioning updates to the Head of Ops for system‑wide refinement.

🔁 Daily Communication & Rhythm

• Actively post in pod‑specific WhatsApp groups with Field Manager, Techs, PM, and Technician Coach.
• Use WhatsApp for interim updates and coaching throughout the day.
• Complete ClickUp updates by 4pm daily for any commissioning or post‑install visit.
• No assigned ClickUp comments should remain unresolved >24h.
• Work with Project Manager to flag scheduling or delivery risks early.

🌱 Why Join Ground 2 Tap?

You’ll be joining a growing, fast‑paced team that values accountability, teamwork, and excellence.

We back our leaders who take ownership and deliver results — and we’re committed to growing you into broader operational roles through consistent performance.

If you’re ready to lead from the field and set the standard for execution, we’d love to meet you.

📨 Apply now and step into a leadership role that actually matters