Commercial Sales Consultant

Talent Evolution; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-established insurance sales company in Pretoria is seeking a Commercial Sales Consultant to drive sales across personal and commercial insurance lines. This role involves conducting outbound calls, converting leads into sales, and maintaining client relationships in a target-driven call centre. The ideal candidate should have commercial sales experience, strong communication skills, and relevant qualifications. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum of 1–2 years’ commercial sales experience within a call centre environment.
• Proven track record of achieving sales targets in a high-volume, target-driven role.

Responsibilities

• Conduct outbound calls to generate quotes and close sales.
• Build and maintain a strong sales pipeline.
• Collaborate with the sales team to optimize sales strategies.

Skills

Strong communication and interpersonal skills

Results-driven with excellent negotiation and closing skills

Proficiency in CRM systems and Microsoft Office applications

Ability to build rapport and trust with clients

Education

Grade 12 (Matric)

RE5 qualification

FAIS-compliant qualification

Job description

SUMMARY:

Role Purpose: The Commercial Sales Consultant is responsible for driving sales across both personal and commercial insurance lines. The role focuses on converting leads into sales by offering bank-approved insurance solutions for residential homes, commercial properties, and related insurance products. This position operates within a target-driven call centre environment and requires strong commercial insurance knowledge and relationship‑building capability.

KEY RESPONSIBILITIES

Sales & Lead Conversion

• Conduct outbound calls to prospective clients who have recently purchased properties, with the objective of generating quotes and closing sales.
• Build, manage, and maintain a strong sales pipeline through effective lead management and consistent follow‑ups.
• Meet or exceed assigned sales targets and KPIs on an ongoing basis.

Product Knowledge & Advisory

• Commercial Insurance for properties purchased by businesses but used for residential purposes.
• Commercial Insurance for properties purchased by businesses for business use.
• Commercial Insurance for properties purchased by trusts.
• Sectional Title Insurance.
• Position insurance products effectively by understanding client needs and offering appropriate solutions.

Customer Relationship Management

• Build and maintain strong, professional relationships with clients to ensure satisfaction and retention.
• Maintain accurate and up-to-date client and sales records on the CRM system.

Team Collaboration & Continuous Improvement

• Collaborate with the sales team to optimise sales strategies and identify growth opportunities.
• Stay informed on industry trends, competitor activity, and market conditions.
• Continuously enhance sales skills and product knowledge through training and professional development, including learning to utilise AI tools to support sales activities and client engagement.

POSITION INFO

ROLE REQUIREMENTS

Qualifications

• Grade 12 (Matric) – essential.
• RE5 qualification – essential.
• FAIS‑compliant qualification – essential.

Experience

• Minimum of 1–2 years’ commercial sales experience within a call centre environment.
• Proven track record of achieving sales targets in a high-volume, target-driven role.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Results-driven with excellent negotiation and closing skills.
• Proficiency in CRM systems and Microsoft Office applications.
• High levels of professionalism, integrity, and customer focus.
• Ability to work independently while contributing effectively within a team environment.