Club General Manager: Lead Operations, People & Experience

Virgin Active South Africa (Pty) Ltd; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading health club organization is seeking a General Manager in South Africa to oversee all aspects of club operations and financial performance. Responsibilities include managing staff, ensuring excellent customer service, and maintaining operational standards. The ideal candidate will have a strong background in management, financial acumen, and the ability to adapt to a fast-paced environment. This position is central to inspiring members to live active lives and drive the overall success of the club.

Qualifications

• Must have previous managerial experience at Club General Manager level.
• Solid understanding of People/HR procedures including recruitment.
• Proven track record working in a pressured environment.

Responsibilities

• Responsible for all operational and financial performance of the club.
• Ensure the club operates as a profitable business unit.
• Manage the recruitment, development, and training of staff.

Skills

Leadership skills

Financial acumen

People management

Customer service excellence

Adaptability

Decision-making

Education

Matric or equivalent NQF level 4

Job description

A leading health club organization is seeking a General Manager in South Africa to oversee all aspects of club operations and financial performance. Responsibilities include managing staff, ensuring excellent customer service, and maintaining operational standards. The ideal candidate will have a strong background in management, financial acumen, and the ability to adapt to a fast-paced environment. This position is central to inspiring members to live active lives and drive the overall success of the club.