Cloud Services Technician | Hospitality - Lesaka (FinTech)

Lesaka Merchant Division; Gauteng; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading POS solutions provider is looking for a skilled Cloud Services Technician in Midrand, Johannesburg. You will ensure clients' systems run smoothly, providing technical support and training. A valid driver's license, IT qualifications, and at least one year of experience are essential. Join a dynamic team where you can drive innovation in the hospitality industry and enjoy a supportive environment for growth.

Benefits

Supportive team environment

Opportunities for growth

Work on cutting-edge technology

Qualifications

• Valid Driver’s License and reliable, insured vehicle required.
• Minimum 1 year experience in IT field.
• Excellent written and verbal English communication skills.

Responsibilities

• Install and configure routers and hospitality solutions.
• Provide technical support for hardware and software issues.
• Troubleshoot and resolve call-outs promptly and professionally.

Skills

Windows networking experience

Problem-solving ability

Customer relationship skills

Proficiency in Microsoft Office Suite

Technical support background

Education

IT qualification (N+ and A+ preferred)

Tools

Point of Sale systems

Network cabling

Job description

🚀We're Hiring! Cloud Services Technician | Hospitality

🏢 Business Unit: Merchant Division – Lesaka Technologies
📍 Location: Midrand, Johannesburg
📊 Reports to: Cloud Services Manager
👥 Direct Reports:None

Lesaka Point of Sale is on the lookout for a skilled Cloud Services Technician to join our dynamic team! If you’re passionate about technology, customer service, and problem-solving, this is your chance to make an impact in the fast-growing POS and cloud solutions industry.

About the Role

As a Cloud Services Technician, you’ll play a critical role in ensuring our clients’ systems run smoothly and efficiently. You will:

• Install and configure routers and hospitality solutions to keep businesses connected.
• Ensure stores remain online and data is accurate on the web.
• Train customers on computer systems and software programs.
• Provide technical support for hardware and software issues on-site.
• Troubleshoot and resolve call-outs promptly and professionally.
• Program and adapt software for optimal performance in customer environments.

(This list is not exhaustive and may evolve as the role grows.)

Minimum Requirements

• Valid Driver’s License and reliable, insured vehicle (business use with courtesy car hire).
• Willingness to travel long distances within the region.
• IT qualification recommended (N+ and A+ preferred).
• Windows networking experience and strong IT technical support background.
• Minimum 1 year experience in IT field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Point of Sale experience and network cabling skills are advantageous.
• Excellent written and verbal English communication skills.
• Strong problem-solving ability and customer relationship skills.
• Ability to work independently with minimal supervision.

Working Hours

• Monday to Friday: 08:00 – 17:00
• After-hours support may be required for critical cases.

Why Join Lesaka?

• Be part of a leading POS solutions provider driving innovation in the hospitality industry.
• Enjoy a supportive team environment with opportunities for growth.
• Work on cutting-edge technology and make a real impact on businesses

Take your career to the next level – join Lesaka and help businesses thrive!

Preference will be made to support EE / AA measures