Client Partner

findojobs-za; Gauteng; Hybrid; ZAR 650 000 - 850 000; Full time

Job summary

A leading IT solutions provider in Gauteng is seeking a Client Partner to build commercial solutions for Managed Services. The successful candidate will manage client relationships, drive sales strategy, and ensure alignment with client needs. Requirements include a degree in a technical or sales field, strong negotiation skills, and solid experience in IT sales. This role offers potential for remote work and requires a deep understanding of the IT operations landscape.

Qualifications

• Solid experience in a large IT organization.
• Experience in sales with global or large accounts with an application focus.
• Consultative selling experience in the IT sector.

Responsibilities

• Build commercial solutions for Managed Services.
• Generate demand by assisting clients to identify current needs.
• Lead negotiation of deals with clients.

Skills

Negotiation Skills

Sales engagement

Client relationship management

Education

Degree in Technical or Sales field

AWS Cloud Practitioner Essentials Training

MS Azure Fundamentals Training

Job description

Functieomschrijving

The Client Partner will be responsible for building commercial solutions for managed services and design deals that meet our client's needs and ensure win/win solutions for both our clients and our business. Responsible for identifying, developing, and closing systems integration Managed Service and outsourcing projects. Involves customized multi-product/multi-vendor solutions with hardware, software, and services. Applies sales skills to engage and close opportunities with decision-makers. Turns opportunity over to implementation/consulting team.

Key roles and responsibilities

• Generate demand by assisting clients to identify and qualify current needs and effectively articulate how NTT can add value through its services and solutions offerings.
• Build deep & long-term relationships with key client leaders in a Managed Services opportunity and execute a competitive win strategy through understanding the client's business requirements and competitive landscape.
• Build commercial solutions for Managed Services solutions and design deals that meet client's needs and ensure win/win solutions for both client and NTT.
• Drives overall MS sales engagement, commercial modelling & negotiate contractual terms, mitigate risk/obstacles and move the proposal to close.
• Manage a pipeline of opportunities and create and document a shared strategy to meet sales target (e.g., a net new customer pursuit plan to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals).
• Ensure data accuracy and alignment to regional TPS reporting standards for CP assigned deals within the pipeline reporting tool.
• Lead the negotiation of deals with clients and lead the internal account management team to enable conclusion of the deal.
• Promote complex and integrated solutions and services (i.e., Managed Services) to drive new contracts within assigned accounts in segments 1,2 and 3.
• Contribute to the knowledge base of NTT's solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients.
• Engage and co-ordinate with the partner/vendor community to drive select deals through vendor-based on predefined vendor role for the segment.
• Create and maintain critical relationships with internal team members to help guide opportunities to appropriate resources and win support for key client initiatives.

Requirements

Academic qualifications and certifications

• Degree in Technical or Sales field (preferred, but not essential) or relevant experience equivalent to a degree.
• Negotiation Skills (example Scotworks).
• Desirable: AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training (or latest equivalent).

Experience required

• Solid experience in a large IT organisation.
• Solid sales experience with global, regional and/or large accounts with an application focus.
• Solid consultative selling experience.
• Industry knowledge at a specialist level regarding Applications and how to consult across C+ level and above with Applications solutions.
• Exposure to Managed Services and a detailed understanding of MS or ES approach to business.
• A good understanding of the vast range of IT operations and NTT service offerings.
• Thorough experience in NTT products and understanding of industry best practices.
• Demonstrated sales, client engagement and business development experience with requisite understanding of relevant markets and market penetration strategies.