Claims Coordinator

MC Technology Staffing; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading staffing agency in Johannesburg is looking for an experienced insurance claims coordinator. The role involves managing multiple insurer accounts and coordinating assessments for residential and commercial security systems. The ideal candidate has 3-5 years of relevant experience, strong communication skills, and excellent administrative abilities. A tertiary qualification and a valid driver's license are preferred.

Qualifications

• 3-5+ years' experience in insurance claims coordination or similar role.
• Strong experience with major South African insurers.
• Independent worker who can work unsupervised while maintaining high standards.

Responsibilities

• Managing multiple insurer accounts and coordinating assessments.
• Compiling reports and managing client appointments.
• Administrative duties including filing and office management.

Skills

Insurance claims coordination

Client communication

Administrative skills

Project coordination

Attention to detail

Education

Tertiary qualification in Business, Marketing, or related field

Job description

Responsibilities

• Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
• Coordinating assessments and repairs for residential and commercial security systems
• Compiling detailed reports and quotations based on assessor feedback
• Managing client appointments and maintaining clear communication throughout the claims process
• Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
• Supporting our response operations
• Administrative duties including filing, organizing, and office management

Qualifications

• 3-5+ years' experience in insurance claims coordination or similar role (SP Preferred)
• Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
• Excellent administrative skills with attention to detail
• Project coordination experience - ability to manage multiple accounts simultaneously
• Strong communication skills - comfortable liaising with clients, assessors, and internal teams
• Independent worker who can work unsupervised while maintaining high standards
• Tertiary qualification in Business, Marketing, or related field preferred (Advantageous)
• Valid driver's license (own vehicle advantageous)
• Proficiency in relevant systems and ability to keep records up to date