Chronic Care & HIV Support Specialist

Discovery; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading health-focused organization in Gqeberha is seeking a Service Consultant for Chronic Servicing. The role involves managing queries regarding Chronics and HIV, assisting various stakeholders, and performing administrative tasks. Candidates should be self-motivated, team players with excellent communication skills, and have a minimum of 50% in relevant subjects. The environment is fast-paced, requiring organization and attention to detail. This position offers an opportunity to make a real impact within the community.

Qualifications

• Minimum 50% in English, Maths / Maths Literacy or Accounting.
• Excellent verbal and written communication skills.
• Contact centre consultant experience is required.

Responsibilities

• Handle calls and resolve queries related to Chronics and HIV.
• Respond to questions from franchises, brokers, and the public.
• Conduct administrative functions and policy changes.

Skills

Self-motivated

Team player

Attention to detail

Excellent verbal and written communication skills

Professionalism

Empathy

Education

Minimum 50% in English, Maths / Maths Literacy or Accounting

Tools

MS Office

Job description

A leading health-focused organization in Gqeberha is seeking a Service Consultant for Chronic Servicing. The role involves managing queries regarding Chronics and HIV, assisting various stakeholders, and performing administrative tasks. Candidates should be self-motivated, team players with excellent communication skills, and have a minimum of 50% in relevant subjects. The environment is fast-paced, requiring organization and attention to detail. This position offers an opportunity to make a real impact within the community.