Channel Operations Analyst — Listings & Data Excellence

Houst; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic hospitality management firm is seeking a Channel Operations Analyst in Cape Town. You will manage and optimize listings on platforms like Airbnb and Booking.com, ensuring quality and performance. The ideal candidate has experience in data analysis and operations, with strong skills in Excel and a proactive approach to problem-solving. This role offers a salary of R15,000–R18,000 per month and several employee perks, including generous holiday leave.

Benefits

23 days paid holiday

Extra day off for birthday

Employee discounts at restaurants and shops

Pawternity leave

Business-use laptop

Qualifications

• 1–2 years’ experience in operations, listing management, or Data Analysis at a tech-enabled business.
• Strong skills in Excel/Google Sheets, including VLOOKUP, pivot tables, and formulas.
• Proactive, solution-oriented mindset for effective problem-solving.

Responsibilities

• Manage the creation and maintenance of listings across booking platforms.
• Conduct thorough reviews of all listings for quality assurance.
• Analyze listing and revenue performance and present insights.

Skills

Data Analysis

Problem Solving

Strong Excel Skills

Communication Skills

Attention to Detail

Tools

Excel

Google Sheets

SQL

Looker

Job description

A dynamic hospitality management firm is seeking a Channel Operations Analyst in Cape Town. You will manage and optimize listings on platforms like Airbnb and Booking.com, ensuring quality and performance. The ideal candidate has experience in data analysis and operations, with strong skills in Excel and a proactive approach to problem-solving. This role offers a salary of R15,000–R18,000 per month and several employee perks, including generous holiday leave.