Channel Manager

Spane4All; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider is looking for a Channel Manager in Gauteng. You will drive performance in Advisory and Digital channels by developing strategies that enhance customer engagement and channel adoption. The ideal candidate should have over 5 years of experience in channel management, preferably in financial services, and a degree in business or finance. This role offers the chance to work in a collaborative environment while driving impactful initiatives.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• Must have Bachelor's degree in business, Finance, Marketing, or related field (Postgraduate advantageous).
• Must have 5+ years' experience in channel management, preferably in financial services.
• Must have a proven track record in digital transformation, advisory channel optimization, and product-led campaigns.
• Knowledge of FNB systems and processes is an advantage.

Responsibilities

• Develop and implement channel strategies to meet lending targets across advisory and digital platforms.
• Translate high-level strategy into tactical initiatives that deliver measurable outcomes.
• Monitor and analyze channel performance metrics.
• Drive tactical initiatives to identify opportunities and optimize performance.
• Champion digital adoption for home loans and structured lending products.
• Support advisory teams with tools, training, and processes.
• Design and execute product-led campaigns to drive lending growth.
• Collaborate with marketing and product teams to ensure alignment with customer needs.
• Ensure a consistent, high-quality experience across advisory and digital touchpoints.

Job description

Channel Manager page is loaded## Channel Managerlocations : Randburgtime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 29,

• (8 days left to apply)job requisition id : R
• Job Description

Hello Future Channel Manager Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose

Drive the performance and growth of Advisory and Digital channels for FNB Home and Structured Lending by developing and executing strategies that optimize customer engagement, increase channel adoption, and deliver on lending targets.

Translate strategic objectives into actionable tactical initiatives using analytical practices and data mining, ensuring seamless integration between advisory teams and digital platforms to enhance customer experience and achieve business objectives.

Responsibilities

• Develop and implement channel strategies to meet home and structured lending targets across advisory and digital platforms.
• Translate high-level strategy into tactical initiatives that deliver measurable outcomes.
• Monitor and analyze channel performance metrics (sales, conversion rates, adoption, customer satisfaction).
• Drive tactical initiatives through analytical practices and data mining to identify opportunities and optimize performance.
• Champion digital adoption for home loans and structured lending products.
• Leverage digital channel experience to enhance customer journeys and self-service capabilities.
• Support advisory teams with tools, training, and processes to improve productivity and customer engagement.
• Design and execute product-led campaigns to drive lending growth across channels.
• Collaborate with marketing and product teams to ensure campaigns align with customer needs and business objectives.
• Work closely with internal stakeholders (Product, Marketing, Operations, Risk) to deliver integrated channel solutions.
• Ensure a consistent, high-quality experience across advisory and digital touchpoints.

Qualifications

• Must have Bachelor's degree in business, Finance, Marketing, or related field (Postgraduate advantageous).
• Must have 5+ years' experience in channel management, preferably in financial services.
• Must have a proven track record in digital transformation, advisory channel optimization, and product-led campaigns.
• Must have Knowledge of FNB systems and processes is an advantage.

Benefits

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

Desired Traits

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment
• The person must be resilient and level headed in a challenging environment
• Apply now if you are interested in taking the next step.

We look forward to engaging with you!

• All appointments will be made in line with FirstRand Group's Employment Equity plan.

The bank supports the recruitment and advancement of individuals with disabilities.

In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.

The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via .

#J-

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29 / 11 / 25 All appointments will be made in line with FirstRand Group's Employment Equity plan.