Change Management : Change Lead

TFG Human Resources; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading retail company is seeking a Change Lead to drive a strategic change initiative to improve efficiencies. Key responsibilities include developing change management strategies, managing change delivery, and ensuring stakeholder readiness. Candidates should have a matric qualification and a related degree or diploma with 2-3 years' experience in change management, ideally within retail. This role is focused on enhancing processes and engaging with stakeholders effectively.

Qualifications

• At least 2 to 3 years of proven work experience in Project and Change Management.
• Solid experience of 5 to 10 years in the retail industry across functions will be advantageous.
• Change and impact analysis expertise is required.

Responsibilities

• Prepare and plan the change environment by developing a change management strategy.
• Manage end-to-end delivery and implementation of change initiatives.
• Ensure stakeholders are successful in using the new technology.
• Develop stakeholder engagement plans and materials.
• Responsible for administration related to the change management process.
• Enhance processes based on learnings and improvements.

Skills

Strategic / System Thinking

Good Communication skills

Analytical skills

People skills

Project Management

Planning and attention to detail

Problem solving

Conflict management

Report Writing

Presentation

Education

Matric qualification

Related Degree / Diploma

Job description

Overview

Change Management : Change Lead

Driving and leading a large strategic change initiative to improve efficiencies and meet the organisations strategic objectives. Ensuring organisational readiness through communication, training and coaching engagements so that the new system is embraced, adopted and effectively utilized.

Responsibilities

Your key responsibilities will include :

• Prepare and plan the change environment by developing a change management strategy for the strategic project
• Manage the end –to-end delivery and implementation of change initiatives to support strategic project delivery
• Oversee the technical activity and functional training portfolio by ensuring that appropriate standards are met and that the end user are successfully using the technology
• Develop and implement stakeholder engagement plans and engagement material
• Responsible for all administration related to the change management process
• Develop and analyse data and drive data visibility to stakeholders
• Build capacity to assess and manage change
• Build mechanisms to sustain the change
• Identify opportunities for improvement and enhance process and approach based on the learning.

Requirements

• A matric qualification
• A related Degree / Diploma
• At least 2 to 3 years of proven work experience in Project and Change Management
• Solid experience of 5 to 10 years in the retail industry across functions will be advantageous
• Change and impact analysis
• Knowledge of Prosci ADKAR Model will be advantageous

Competencies

• Strategic / System Thinking
• Good Communication skills, verbal and written
• Analytical skills
• People skills, passionate for people and development
• Project Management
• Planning and attention to detail and working to deadlines
• Problem solving
• Conflict management
• Report Writing
• Presentation

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.