Certified Voice Experts

Opensource; Pretoria; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading technology firm is seeking a Certified Voice Expert specializing in Alcatel-Lucent, OmniPCX, Cisco CUCM, and Avaya Aura. This hands-on role supports voice infrastructure projects across various client sites in Pretoria, South Africa. Candidates should possess a minimum of 8 years experience in enterprise voice systems, strong problem-solving skills, and the ability to manage multiple engagements. A valid driver’s license and own vehicle are required for site visits. This is a contract position for 12 months.

Qualifications

• 8 years experience with enterprise voice systems and protocols.
• Strong problem-solving and client-facing skills.
• Ability to work independently and manage multiple client engagements.

Responsibilities

• Architect and implement enterprise-grade voice solutions.
• Configure and manage OEM voice platforms.
• Integrate voice systems with LAN/WAN cloud and collaboration platforms.
• Lead voice transformation projects.
• Perform advanced diagnostics and root cause analysis.
• Ensure compliance with OEM standards and SLA requirements.
• Provide technical leadership and training.
• Collaborate with OEM support and engineering teams.
• Travel to client locations for onsite implementation.

Skills

EIGRP

VOIP

VMware

Avaya

BGP

LAN

OSPF

QoS

Project Planning

Scripting

Unity

Troubleshooting

Education

Certification in voice technologies (e.g. Alcatel-Lucent OmniPCX, Cisco CUCM, Avaya Aura)

Job description

Certified Voice Expert (Alcatel-Lucent OmniPCX CUCM Avaya Aura)

Support the rollout and maintenance of voice platforms across diverse client environments. This hands‑on role involves troubleshooting user support and system integration using Alcatel-Lucent Mitel or similar technologies. Perfect for certified voice specialists eager to make an impact in real‑world deployments.

Location

Onsite Pretoria South Africa

Contract Duration

12 Months

Project Kick‑off

November 2025

Travel

Yes within Gauteng

Purpose

Were looking for a Certified Voice Expert to support voice infrastructure projects across multiple client sites. This role is ideal for professionals with hands‑on experience in voice systems and a passion for delivering high‑quality solutions.

Key Responsibilities

• Architect and implement enterprise‑grade voice solutions (PBX VoIP SIP IP telephony).
• Configure and manage OEM voice platforms (e.g. Alcatel-Lucent OmniPCX Cisco CUCM Avaya Aura).
• Integrate voice systems with LAN / WAN cloud and collaboration platforms.
• Lead voice transformation projects including migration to IP or cloud‑based telephony.
• Perform advanced diagnostics performance tuning and root cause analysis.
• Ensure compliance with OEM standards security protocols and SLA requirements.
• Provide technical leadership documentation and training to internal teams.
• Collaborate with OEM support and engineering teams for escalations and innovation.
• Travel to client locations for onsite implementation and support.

Requirements

• Certification in voice technologies: Alcatel-Lucent OmniPCX Cisco CUCM Avaya Aura.
• 8 years experience with enterprise voice systems protocols and enterprise‑grade voice solutions (PBX VoIP SIP IP telephony).
• Strong problem‑solving and client‑facing skills.
• Valid driver’s license and own vehicle.
• Ability to work independently and manage multiple client engagements.

Please note: A valid driver’s license and reliable vehicle are essential for client site visits.

If you meet the requirements and are passionate about delivering high‑quality voice solutions we love to hear from you. Apply now by sending your CV and Certification details to emailprotected with the email subject line: Voice Expert Alcatel-Lucent / Mitel.

Key Skills

EIGRP, VOIP, VMware, Avaya, BGP, LAN, OSPF, QoS, Project Planning, Scripting, Unity, Troubleshooting

Employment Type

Contract

Experience

years

Vacancy

1