Centurion Help Desk Technician

Oostelike Personeel Konsultante; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A staffing consultancy is seeking a Help Desk Technician in Centurion, South Africa. The role requires at least two years of experience in IT systems setup and support, a clean criminal record, and South African citizenship. Responsibilities include supporting users with hardware and software issues, maintaining IT infrastructure, and documenting asset configurations. The position offers a competitive salary of R20,000 – R25,000 CTC per month along with benefits such as a Provident Fund and a December Bonus.

Benefits

Provident Fund

December Bonus

Qualifications

• More than 2 years' experience configuring and setting up IT systems.
• Good understanding of Microsoft Environment.
• Experience in IT Hardware and Software Support.

Responsibilities

• Support users with new and established systems including workstations and applications.
• Provide IT hardware infrastructure support at various locations.
• Document and maintain IT asset registers and configurations.

Skills

Troubleshooting

Client interaction

Microsoft Office 365

Basic Endpoint Security

IT hardware support

Education

Matric with Mathematics

Tools

Uniclox

Vision Pro

Job description

Centurion Help Desk Technician

Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.

Appointment: Permanent, full-time position.

Salary: R20 000 – R25 000 CTC per month.

Benefits: Provident Fund and December Bonus.

Working hours: Monday – Friday from 08:00 to 17:00.

Qualifications and Experience

• More than 2 years' experience with configuring and setting up IT of systems.
• Matric with Mathematics.
• L1 LAN Network (Basic).
• L1 Wireless Network (Basic).
• L1 WAN Network (Basic).
• L1 Phones & Printers (Basic).
• L1 Remote support (Basic).
• L1 Office 365 (Basic).
• L1 Active Directory (Basic).
• L1 Microsoft infrastructure skills (Basic).
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment.
• Client interaction experience.
• Desktop Support.
• Basic Endpoint Security.

Job Purpose

• Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
• Support of IT hardware infrastructure at Cape Town Distribution Centre and Cape Branch Offices.
• Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
• Excellent Troubleshooting skills with rapid resolution.
• IT Hardware and Software Support.
• Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
• Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
• Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
• Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT Infrastructure Monitoring.
• IT Record keeping and documenting.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office, and store end users where required.