Cashier & Food & Bev Svcs

Marriott Hotels Resorts; Durban; On-site; ZAR 100 000 - 120 000; Full time

Job summary

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with professionalism and attention. Join us in a vibrant team environment dedicated to fostering diversity and inclusion.

Qualifications

• High school diploma or equivalent is required.
• Prior experience in a related role is preferred.
• Ability to handle cash accurately.

Responsibilities

• Process all payment methods per accounting standards.
• Ensure the security and accuracy of cash banks.
• Maintain cleanliness of workstation and complete opening duties.
• Provide excellent customer service and address guest needs.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.

Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.