Business Support Executive for Specific Client

Smart PA; South Africa; Remote; ZAR 200,000 - 450,000; Full time

Job summary

A leading business support company in South Africa is seeking a Business Support Executive to deliver tailored administrative solutions to clients. The role involves diary management, document preparation, and proactive relationship building. Ideal candidates have strong MS Office skills, experience in project coordination, and a creative mindset. Competitive salary with opportunities for remote work and professional growth are offered.

Benefits

Competitive salaries

Yearly bonuses

Flexible working hours

33 days holiday

Growth opportunities

Qualifications

• Proficiency in MS Office, especially Outlook, Word, and Excel.
• Proven experience in diary management and data handling.
• Ability to meet tight deadlines and manage competing priorities.

Responsibilities

• Deliver high-impact support to a key client account daily.
• Manage tasks like scheduling, correspondence, and document editing.
• Identify inefficiencies and recommend process improvements.

Skills

Diary management

Data handling

Project coordination

MS Office proficiency

Time management

Creative thinking

Tools

MS Office

Google Suite

Job description

Overview

Business Support Executive for Specific Client — Permanent employee, Full-time • South Africa - REMOTE

Salary: 200,000 - 450,000 R per year

Job Description

Unleash your potential and join the team redefining the future of administration!

Who We Are

At SmartPA, we don’t just provide support – we transform it. Our mission is to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same. As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!

Key Responsibilities and Skills

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily. In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.

Collaborate & Innovate

• Work within our agile pod structure to deliver comprehensive and seamless support across a variety of tasks and projects for stakeholders.
• Contribute fresh, creative ideas to optimise processes, streamline workflows, and enhance service delivery.
• Partner with your team to ensure exceptional service delivery, meeting client needs and driving measurable results.

Manage Key Tasks with Excellence

• Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client.
• Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable.
• Perform accurate data entry and reporting, ensuring all insights are actionable and timely.

Support Business Growth

• Identify inefficiencies and proactively recommend process improvements, helping us work smarter.
• Assist in creating workflows, automating repetitive tasks and embedding best practices across your client’s operations.

Be a Relationship Builder

• Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations.
• Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction.
• Collaborate across teams to ensure consistent quality and excellence in all deliverables.

Stay Adaptable

• Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.

Skills

We’re looking for someone who:

• Thrives in a dynamic, entrepreneurial environment where no two days are the same.
• Is passionate about redefining what it means to deliver world-class PA and admin support.
• Can manage their own time and workload effectively, delivering results with confidence.
• Brings enthusiasm, creativity, and positivity to their work.
• Enjoys contributing ideas to improve processes and drive business growth.

Experience

What You’ll Need

Your experience is key, but your attitude is what sets you apart.

Essential:

• Proficiency in MS Office (especially Outlook, Word, and Excel).
• Proven experience in diary management, data handling and project coordination.
• A track record of meeting tight deadlines and juggling competing priorities.

Desirable:

• Familiarity with Google Suite, CRM platforms and booking systems.
• Background in office management, account management, or similar.
• Experience in process improvement and creating efficiencies.

Work Remotely

Yes (however may be required to attend office in Johannesburg North in the future)

Schedule

Hours of Work: 37.5 hours per week, Monday–Friday, aligned with UK time zones (including daylight savings adjustments), with core hours being 10:00-16:30.

What’s in it for you?

At SmartPA, we believe in rewarding talent and supporting your growth:

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Hybrid/Remote Work: Whether you prefer a hybrid model or require remote work due to your location, we’re open to discuss options that work for you!
• Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
• 33 Days Holiday: Because rest fuels greatness.
• Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
• Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.

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About us

At SmartPA we provide industry leading administrative and business support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world’s largest talent pool, whilst raising standards and inspiring growth across our marketplace.

We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA\'s world-class back office services. Whether you want flexible working hours, increased income, better work-life balance or minimised childcare costs, SmartPA enables you to achieve your goals