Business Practice Manager

Organon; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global healthcare company in South Africa is seeking a BPM for Africa Access Markets. This role involves leading compliance efforts within the business, managing local policies, and training staff on compliance matters. Ideal candidates will have a minimum of a bachelor's degree and at least three years of experience in compliance within the healthcare industry. The position requires strong collaboration, negotiation skills, and fluency in English. Applicants should be ready to support an inclusive work environment.

Qualifications

• 3 years of compliance experience, including Audit and Legal.
• Experience in the healthcare industry is preferred.
• Fluency in English is required.

Responsibilities

• Support Market Leadership promoting Company Values and Standards.
• Lead implementation of compliance frameworks.
• Manage compliance-related policies and procedures.
• Conduct compliance-related self-audits.
• Provide guidance on local Code of Practice.
• Oversee training on new policies and procedures.

Skills

Compliance expertise

Cross-functional collaboration

Diplomacy and negotiation

Communication skills

Analytical skills

Education

Bachelor's degree in business, finance, or related field

Job description

Job Description

Position: BPM Africa Access Markets

In collaboration with the Country Compliance Committee and Country Leadership Team, the BPM provides operational leadership and support to all compliance programs. We partner with the business to ensure we maintain our company's values and high ethical standards, comply with the law, protect our people and enhance our reputation.

We strive to foster an environment that is inspiring, supportive and diverse.

Responsibilities

• Support the Market Leadership Team to enhance awareness on our Company's Values and Standards, Corporate Policies and Compliance Policies, SOPs, and Guidance.
• Lead and oversee implementation of evolving our company's compliance frameworks for local business organizations in collaboration with Legal & Compliance.
• Serve as "guardian" of all business‑related policies and procedures that include compliance controls (excluding policies owned by Finance or HR); administer a local SOPs repository; control three‑year local SOPs updates; draft and update local SOPs where appointed as the Owner.
• Taking a strong and active role in ensuring consistent and effective compliance standards in the organization.
• Support the implementation and operation of tracking / monitoring systems (e.g. Pulse, ABC, Coupa, ARAVO).
• Facilitate and coordinate the Market Compliance; Grants and Donations; Patient Program Committees.
• Provide guidance to Business Stakeholders on queries relating to the local Code of Practice, Policies and Healthcare Professional (HCP) interactions.
• Conduct regular self‑audits of HCP interactions and documentation; Third‑Party Alliances / reporting of results.
• Oversee and coordinate Commercial Operations guidance on EFPIA and other relevant and changing local pharma promotional codes.
• Manage the implementation of changes, conduct review sessions with stakeholders, communicate & train (or support training by subject matter experts) on new and revised policies, processes and procedures; document training and ensure attendance sheets for training are tracked and stored appropriately.
• Support internal investigations as needed.
• May act as primary point of contact for Audit and Risk Assessment processes.

Qualifications

• Minimum bachelor's degree required (business, finance, related field).
• Minimum 3 years of compliance experience, including but not limited to Audit, Finance, Compliance, Legal.
• Maximum 5‑6 years of total experience, in a business‑related role in the healthcare industry.
• Strong expertise in all compliance‑related aspects (laws, regulations, procedures, policies and SOPs); awareness of international guidelines and rules.
• Excellent understanding of pharmaceutical companies' infrastructure and processes.
• Full awareness of activities that are subject to mandatory disclosure between pharmaceutical companies and HCPs/HCOs, together with their underlying processes, source systems and data flows.
• Familiarity with compliance guidelines and data protection legislation.
• Experience across Africa markets preferred.
• Strong collaboration and influencing skills with cross‑functional teams and leaders.
• Pronounced diplomacy with strong negotiation skills; demonstrated ability to influence senior management; strong cultural awareness.
• High ethical standards, being a role model of business compliance and integrity.
• Proven ability to develop sustainable cooperative professional relationships on all levels of the organization.
• Strong communication, interpersonal, organizational, analytical skills and ability to assess potential risks.
• Excellent listening skills and sound judgment.
• Must be fluent in English.
• Travel 5%.

Equal Opportunity Statement

As an equal opportunity employer, we welcome applications from candidates with a diverse background.

We are committed to creating an inclusive environment for all our applicants.