BUSINESS ANALYST (TECH INDUSTRY) - CENTURY CITY & HYBRID

Do More Group; South Africa; Hybrid; ZAR 400,000 - 600,000; Full time

Job summary

A dynamic tech-focused company is seeking a skilled Business Analyst to enhance productivity through effective process improvements and systems evaluation. This role involves collaboration with C-suite executives and managing change within teams. Candidates should have over 3 years' experience in banking or fintech and be comfortable with tools like Jira and Confluence. The company offers a hybrid work model and a competitive salary.

Benefits

Hybrid work model

Modern tools & culture

Strong leadership exposure

Competitive salary package

Qualifications

• 3+ years of experience as a Business Analyst in banking, fintech, or financial services.
• Ability to effectively engage with C-suite stakeholders.
• Strong documentational and workshop facilitation skills.

Responsibilities

• Gather, test, and document business requirements.
• Map and refine business processes for efficiency.
• Evaluate systems to find improvement opportunities.
• Define specs for technical teams.
• Support adoption of new solutions.

Skills

Critical thinking

Problem-solving

Communication

Active listening

Presentation skills

Education

Relevant degree in Business or Commerce

Tools

Jira

Confluence

Slack

Miro/Mural

Visio

Microsoft Office

Job description

BUSINESS ANALYST (TECH INDUSTRY) - CENTURY CITY & HYBRID

We're looking for a smart, strategic thinker to join a fast-growing, tech-forward business as a Business Analyst. If you're passionate about uncovering inefficiencies, driving meaningful change, and working closely with senior leadership to improve systems, this is your chance to make an impact.

In this role, you'll act as the bridge between business needs and tech delivery—translating ideas into practical solutions that enhance productivity and performance across teams. You'll collaborate with executives, department leads, and IT teams to implement new processes, simplify complexity, and help turn vision into measurable value.

What You'll Do

• Work with internal teams to gather, test, and document business requirements
• Map and refine business processes to drive efficiency
• Evaluate current systems and identify opportunities for improvement
• Define functional specs that guide technical delivery teams
• Translate technical concepts into clear, actionable language for stakeholders
• Oversee implementation and testing of new solutions
• Support teams through change and help ensure successful adoption

Qualifications / Requirements

• 3+ years in a Business Analyst role within banking, fintech, or financial services
• A relevant degree (Business, Commerce, or related)
• Ability to work with stakeholders across all levels, including C-suite
• Strong critical thinking, problem-solving, and decision-making skills
• Great communicator and active listener - you ask smart questions and document clearly
• Confident presenter, able to lead workshops and stakeholder sessions
• Comfortable with tools like Jira, Confluence, Slack, Miro/Mural, Visio, and Microsoft Office

Benefits

• Hybrid work model - Enjoy flexibility while staying connected to a dynamic team
• Modern tools & culture - Work in a tech-savvy, innovation-focused environment
• Strong leadership exposure - Collaborate with executives and shape real business outcomes
• Competitive salary package - Rewarding pay and room to grow your career