Business Analyst (Business Process Management)

ProProcess; South Africa; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A specialist company in South Africa is seeking a dynamic Business Analyst (Business Process Management) to enhance business processes. Responsibilities include documenting workflows, analyzing existing processes, and maintaining documentation. Ideal candidates should have a Grade 12 Matriculation, and a completed or in-progress BCom General or related degree, along with 3-5 years of experience in business process modeling. Strong communication skills and a detail-oriented approach are essential.

Qualifications

• Grade 12 Matriculation is required.
• BCom General or Bachelor's in related field, completed or in-progress.
• 3-5 years' experience in business process modeling/workflows is required.

Responsibilities

• Document business processes and procedures using BusinessOptix.
• Support collection and analysis of business process data from stakeholders.
• Assist in identifying areas for process improvement.

Skills

Business process modeling

Analytical skills

Excellent communication

Detail-oriented

Education

BCom General or related degree

Grade 12 Matriculation

Tools

BusinessOptix

Job description

Position Overview

ProProcess, located in Gauteng, South Africa, is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative, high-quality modular solutions to our clients across various industries. As we continue strengthening the digital foundation that enables our long-term growth and operational excellence, we are seeking a dynamic Business Analyst (Business Process Management) to support the design, documentation, and improvement of our core business processes. In this role, you will collaborate closely with key stakeholders to map "As-Is" and "To-Be" workflows, ensure cross-functional alignment, and translate these into structured, version-controlled process streams that drive efficiency, standardisation, and organisational automation across ProProcess.

Responsibilities

• Process Documentation: Document business processes, workflows, and procedures using BusinessOptix.
• Data Collection: Support the collection and analysis of data related to business processes, including gathering input from stakeholders and attending workshops.
• Analysis Support: Assist in analysing existing processes to identify areas for improvement, inefficiencies, or bottlenecks, and assist in developing recommendations for optimization.
• Documentation Management: Maintain accurate and up-to-date documentation of process maps, requirements, and other project-related materials, ensuring version control and accessibility for stakeholders.
• Communication: Communicate effectively with team members, stakeholders, and other relevant parties to provide updates on progress, gather feedback, and address any issues or concerns.
• Administrative Tasks: Perform various administrative tasks to support the smooth operation of the business process team.

Qualifications & Experience

• Grade 12 Matriculation (Requirement)
• Completed or In-progress BCom General or Bachelor's degree in Management Information Systems, Computer Science, or related field (Requirement)
• Business Analysis certification (Advantageous)
• Agile certification (Advantageous)
• 3-5 years' experience in business process modeling/workflows
• Excellent written and verbal communications
• Detail-oriented and methodical approach to work
• Adaptability to changing priorities and project requirements
• Exceptional time-management and problem-solving skills