Business Analyst (Business Process Management)

ProProcess; Johannesburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A specialist process solutions company located in Johannesburg, South Africa, is seeking an experienced Business Analyst to drive the documentation and improvement of core business processes. In this role, you will collaborate with stakeholders to create effective workflows and ensure alignment across functions. Ideal candidates will have a BCom General or a related degree, along with 3-5 years of experience in business process modeling and strong communication skills. Join us to enhance our operational excellence and support our digital growth.

Qualifications

• Grade 12 Matriculation is required.
• 3-5 years' experience in business process modeling/workflows is required.
• Excellent written and verbal communication skills.

Responsibilities

• Document business processes, workflows, and procedures using BusinessOptix.
• Support the collection and analysis of data related to business processes.
• Assist in analyzing existing processes to identify areas for improvement.
• Maintain accurate and up-to-date documentation of process maps.
• Communicate effectively with team members and stakeholders.
• Perform various administrative tasks to support the team.

Skills

Business process modeling

Stakeholder communication

Data analysis

Documentation management

Problem-solving

Time management

Education

BCom General or Bachelor's degree in Management Information Systems or related field

Business Analysis certification

Agile certification

Job description

Position Overview:

ProProcess, located in Gauteng, South Africa, is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative, high-quality modular solutions to our clients across various industries. As we continue strengthening the digital foundation that enables our long‑term growth and operational excellence, we are seeking a dynamic Business Analyst (Business Process Management) to support the design, documentation, and improvement of our core business processes. In this role, you will collaborate closely with key stakeholders to map “As‑Is” and “To‑Be” workflows, ensure cross‑functional alignment, and translate these into structured, version‑controlled process streams that drive efficiency, standardisation, and organisational automation across ProProcess.

Responsibilities will include:

• Process Documentation: Document business processes, workflows, and procedures using BusinessOptix.
• Data Collection: Support the collection and analysis of data related to business processes, including gathering input from stakeholders and attending workshops.
• Analysis Support: Assist in analysing existing processes to identify areas for improvement, inefficiencies, or bottlenecks, and assist in developing recommendations for optimisation.
• Documentation Management: Maintain accurate and up-to-date documentation of process maps, requirements, and other project‑related materials, ensuring version control and accessibility for stakeholders.
• Communication: Communicate effectively with team members, stakeholders, and other relevant parties to provide updates on progress, gather feedback, and address any issues or concerns.
• Administrative Tasks: Perform various administrative tasks to support the smooth operation of the business process team.

Qualifications & Experience:

• Grade 12 Matriculation (Requirement)
• Completed or In‑progress BCom General or Bachelor's degree in Management Information Systems, Computer Science, or related field (Requirement)
• Business Analysis certification (Advantageous)
• Agile certification (Advantageous)
• 3‑5 years' experience in business process modeling/workflows
• Excellent written and verbal communications
• Detail‑oriented and methodical approach to work
• Adaptability to changing priorities and project requirements
• Exceptional time‑management and problem‑solving skills