Business Analyst

SKG Properties; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic property company in South Africa is seeking a motivated Business Analyst to bridge the gap between business needs and technology solutions. The role includes analyzing business processes, identifying improvement areas, and supporting implementations. Ideal candidates should have a Bachelor's degree, strong analytical skills, and experience with BPMN. Join a team that values ethics and customer service and be part of a leading industry player, driving success through teamwork and innovation.

Qualifications

• Proven experience as a Business Analyst or similar role (minimum 3–5 years for mid-level).
• Familiarity with BPMN and process modelling tools.
• Knowledge of project management principles (certification advantageous).

Responsibilities

• Conduct thorough analysis of current business processes.
• Analyse data to assess trends and support decision-making.
• Collaborate with stakeholders to gather and document business requirements.
• Develop and maintain detailed process maps and documentation.
• Perform gap analysis and recommend solutions.
• Facilitate workshops and meetings to elicit requirements.
• Work closely with cross-functional teams for successful implementation.
• Assist with user acceptance testing and maintain requirements traceability.

Skills

Strong analytical and problem-solving skills

Excellent communication and interpersonal abilities

Ability to facilitate work sessions and engage stakeholders effectively

Attention to detail

Ability to manage multiple priorities

Ability to work independently and collaboratively

Experience with process modelling and documentation tools

Ability to perform change impact analysis

Education

Bachelors degree - Business Administration Management or related field

Tools

Visio

Smartsheet

BPMN

requirements management tools

Job description

About the job Business Analyst

SKG Properties specialises in the development, leasing and management of commercial and industrial real estate. Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.

Position Overview

The Business Analyst acts as a bridge between business needs and technology solutions, ensuring processes and requirements align with organizational objectives. This role involves analysing business processes, identifying areas for improvement, gathering requirements, and supporting implementation of improvements. Additionally, the BA provides PMO‑aligned support by facilitating documentation of policies and SOPs using approved templates, ensuring alignment with business requirements.

Responsibilities

• Conduct thorough analysis of current business processes and identify areas for improvement.
• Analyse data to assess trends, identify risks, and support decision‑making.
• Collaborate with stakeholders to gather, validate, and document business requirements.
• Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN.
• Perform gap analysis between current processes and desired outcomes and recommend solutions.
• Facilitate workshops and meetings to elicit requirements and align stakeholders.
• Work closely with cross‑functional teams to support successful implementation of approved process changes.
• Assist with user acceptance testing (UAT) and maintain requirements traceability throughout the project lifecycle.
• Conduct regular reviews of processes to identify potential issues and make recommendations for improvement.
• Communicate effectively with stakeholders to provide updates and gather feedback on process changes.
• Identify policy‑related gaps during process development and recommend changes for inclusion in draft policy documents (owned by process owners).
• Act as the scribe for policy and SOP documents, using PMO‑approved templates, and facilitate completion with process owners.
• Ensure SOPs and policy drafts align with documented business requirements and organisational standards.
• Support change management activities by providing input for training materials and user documentation (training delivery remains with Learning & Development).
• Stay up to date with industry trends and best practices to continuously improve business processes.

Requirements

• Bachelors degree - Business Administration Management, or related field.
• Proven experience as a Business Analyst or similar role (minimum 35 years for mid‑level).
• Familiarity with BPMN and process modelling tools (Visio, Smartsheet, SIPOC).
• Experience with requirements management tools and methodologies.
• Knowledge of project management principles (certification advantageous).
• PMI‑PBA Advantageous.

Skills

• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Ability to facilitate work sessions and engage stakeholders effectively.
• Attention to detail and ability to manage multiple priorities simultaneously.
• Ability to work independently and collaboratively in a team environment.
• Experience with process modelling and documentation tools.
• Ability to perform a change impact analysis and PMO support for documentation.

If you are a highly motivated and results‑driven individual with a passion for improving business processes, we encourage you to apply for this exciting opportunity at SKG.

To submit your application kindly visit the SKG Properties career website or click on the link at: Psychometric tests are required to be undertaken by shortlisted candidates.

Should you not have been contacted by February 2026 please consider your application unsuccessful.