Business Analyst

Kaelo; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A healthcare solutions provider is hiring a Business Analyst to bridge the gap between strategic needs and technical execution. The successful candidate will manage the project lifecycle, ensuring detailed documentation and collaboration with technical teams. Key qualifications include a Bachelor’s degree, 5+ years of experience in business within the SDLC, and proficiency in BPMN. The company offers a dynamic environment contributing to the health and wellbeing of South Africans.

Qualifications

• Minimum of 5 years of hands-on experience in business within the SDLC.
• Proficiency in defining complex system rules needed for IT solutions.
• Proven track record of leading and delivering projects.

Responsibilities

• Translate high-level business objectives into tangible IT solutions.
• Develop and maintain comprehensive Business Requirements Specifications.
• Manage the delivery of assigned projects while tracking timelines.

Skills

Business process modelling (BPMN)

Creating wireframes/mock screens

Exceptional communication skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration, Information Technology, or a related field

Tools

MS Office Suite (Word, Excel, PowerPoint)

Visio

Jira

Job description

Company Description

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – product offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

Job Description

We are seeking an experienced and results‑driven Business Analyst to join our dynamic IT team. In this pivotal role, you will be the bridge between strategic business needs and technical execution. You will take ownership of the full lifecycle—from eliciting complex business requirements to defining rigorous System Requirements Specifications (SRS) and project‑managing the delivery to completion. You will work intimately with developers, creating mock screens, process flows and logic they need to build the right solution the first time.

Job requirements

Business Analysis & Technical Specification

• Bridge the Gap: Partner with stakeholders (internal and external) to translate high‑level business objectives into tangible IT solutions.
• Documentation Excellence: Develop and maintain comprehensive Business Requirements Specifications (BRS) and System Requirements Specifications (SRS). Your documentation must be clear, concise and testable.
• Technical Blueprinting: Create detailed functional requirements, process flows (BPMN) and mock screens/wireframes. Define explicit business and system rules to guide the development team.
• Developer Collaboration: Work closely with technical teams to ensure the build aligns perfectly with the business intent.

Project Management & Delivery

• End‑to‑End Ownership: Go beyond analysis by managing the delivery of your assigned projects. Track timelines, manage scope and ensure all milestones are met on schedule.
• Quality Assurance: Provide quality control for deliverables and oversee testing to ensure solutions meet business needs.
• Process Improvement: Lead in‑depth business process analyses to identify opportunities for automation, cost optimisation and efficiency.

Strategic Contribution

• Identify innovative solutions and present strategic approaches for management consideration.
• Stay ahead of industry trends and emerging technologies to continually enhance our analysis capabilities.

Qualifications & Requirements

Education

• Bachelor’s degree in Business Administration, Information Technology, or a related field.

Experience

• Minimum of 5 years of hands‑on experience in business within the SDLC.

Technical Skills

• Proficiency in business process modelling (BPMN), creating wireframes/mock screens and defining complex system rules.

Project Management

• Proven track record of leading and delivering projects. Exposure to PMBOK or PRINCE2 is highly advantageous.

Tools

• Strong command of the MS Office Suite (Word, Excel, PowerPoint) and analysis tools such as Visio and Jira.

Soft Skills

• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.

Additional Information

• Accountability
• Action Orientated
• Collaborative
• Communication Skills
• Writing Skills
• Manage Complexity
• Problem Solving Skills
• Creative Thinking
• Decision Making Skills
• Efficient and Effective Mindset
• Financial Acumen
• Planning and Organisation
• Resilient and adaptive
• Resourceful
• Significance and values orientated