Business Analyst

The Legends Agency; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A Salesforce-focused consultancy seeks a Business Analyst to drive strategic improvements for clients. With a remote setup available across South Africa, this role involves gathering business needs, delivering solutions, and educating users on Salesforce and CPQ functionalities. The ideal candidate has over 5 years of experience in a similar role, a Bachelor's degree, and a collaborative mindset focused on delivering results. This position offers a competitive salary between R50 000 and R75 000.

Qualifications

• 5+ years experience in a Business Analyst role, ideally in consultancy or tech environments.
• Hands-on experience with Salesforce and Salesforce CPQ.
• Experience with testing frameworks and visual/design standards is a plus.

Responsibilities

• Lead process improvements and system delivery.
• Gather, analyse, and document system requirements across stakeholders.
• Deliver Salesforce and CPQ-based solutions that align with client objectives.
• Educate end users on Salesforce and CPQ functionalities.

Skills

Salesforce expertise

CPQ expertise

Stakeholder engagement

Reporting skills

Process improvement

Education

Bachelor's degree in Business or related field

Job description

Business Analyst
Join a Salesforce-Obsessed Consultancy Make an Impact from Anywhere in SA
Remote (Johannesburg, Pretoria, Cape Town or Durban) | R50 000 R75 000| UK Hours (8am5pm, flexible)

About Our Client
Our client is a growing Salesforce-focused consultancy known for delivering powerful, tailored solutions to complex client challenges. They're passionate about doing meaningful work, value employee wellbeing, and foster a collaborative, fun culture. If you're ready to thrive in a dynamic environment where results and people matter equally this is it.

The Role: Business Analyst
As a Business Analyst, you'll be key to driving strategic improvements for clients by leveraging your Salesforce and CPQ expertise. You'll gather and translate complex business needs into actionable insights and system requirements, ensuring exceptional outcomes across global tech and business functions.

Key Responsibilities

• Bring 5+ years experience in a Business Analyst role to lead process improvements and system delivery
• Gather, analyse, and document system requirements across stakeholders and global teams
• Deliver Salesforce and CPQ-based solutions that align with client objectives
• Lead testing activities and compile documentation aligned with internal standards
• Apply Lean and Project Management methodologies to maximise business impact
• Translate functional requirements to development and QA teams clearly and effectively
• Educate end users on Salesforce and CPQ functionalities
• Identify and recommend necessary system patches or upgrades

About You

• 5+ years experience as a Business Analyst, ideally in consultancy or tech environments
• Bachelor's degree in Business or related field
• Hands-on experience with Salesforce and Salesforce CPQ
• Strong reporting, documentation, and stakeholder engagement skills
• Process-driven mindset with a track record of improvement delivery
• Experience with testing frameworks and visual/design standards a plus